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T-Mobile USA

T-Mobile USA review: Elder abuse at the Montrose Colorado store

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1:10 am UTC
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Went there to. Upgrade a phone as mine had died
They would not let me buy one that day
Said I had to wait till I got the new one which I brought in
New in the sealed box
Salesman opened the box by breaking the seal said it now was a used phone
What ? That is elder abuse as theytreated me as a jerk and idiot. Took them 45 minutes to wait on me only one salesman, the rest were in the back training.
Then the manager called because I gave flyer store a very low rating and proceeded to cuss me out.
Next time I will go to another store or carrier
At least I bought the phone
No inventory of any phones but apple

Recommendation: Do not stop and buy a phone at the Montrose Colorado store

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