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Systweak Software

Systweak Software review: unauthorized charges to my credit card 4

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12:08 pm EST
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I have never heard of this company, yet was charged $39.90 to my Mastercard on 12/02/2012, plus a $.40 "foreign transaction fee". I would appreciate an immediate refund. My contact info is Anne Hedleston, [protected]@setio.org.

Thank you.

Mar 11, 2013 1:54 am EDT
Systweak Software customer support contacts
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E-73 Chitranjan Marg, C-Scheme, Jaipur, 302001, IN

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Hi,
Could you kindly submit your issues at support.systweak.com along with your order details, we will process a refund of your purchase immediately.

Regards,
Systweak Software
Sep 19, 2013 1:40 am EDT
Systweak Software customer support contacts
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E-73 Chitranjan Marg, C-Scheme, Jaipur, 302001, IN

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Dear Janet
We have processed a full refund of your purchase. You should be receiving it soon.
In case you need any further assistance, please reach us at http://support.systweak.com.

Regards,
Systweak Software
Sep 19, 2013 1:49 am EDT
Systweak Software customer support contacts
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Address

E-73 Chitranjan Marg, C-Scheme, Jaipur, 302001, IN

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Dear Sheila
I am sorry I could not find your purchase records in our database with the provided details. Kindly get back to us along with the correct reference no. and your email address with which you have registered with us or also you can submit your refund request at support.systweak.com along with your order details, we will process a refund of your purchase immediately.
Regards,
Systweak Software
Sep 20, 2013 1:31 am EDT
Systweak Software customer support contacts
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Address

E-73 Chitranjan Marg, C-Scheme, Jaipur, 302001, IN

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Dear Janet
Your purchase with us has been refunded. Here is the refund confirmation page link below:
https://systweak.cleverbridge.com/305/p/42841316-4rEaRn2rMgqdEbIogdsG
https://systweak.cleverbridge.com/invoice/4TPYHVVFDU363C6NQFP6/AKD-73628508040.pdf
In case you need any further assistance, please reach us at http://support.systweak.com.
Regards,
Systweak Software
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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4 comments
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ILIAK67
, US
Jan 06, 2020 9:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

In my last credit card bill, I noticed a charge of € 42.32 (receipt number [protected]) without my concession. I request for immediate refund.

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Sheila.Sykes
Irving, US
Apr 17, 2013 2:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm not sure what this company does, and obviously there are many issues of unhappy people. I was charged as follow:

04/09/13 DEBIT CRD PURCHASE 04/08 SYSTWEAK KOELN DF 434258XXXXXX6901 [protected] ?MCC=5734 $29.95

I did not make this, nor authorized, any such purchase. Therefore I would be gratefully appreciate an immediate refund to my account.
Contact Info. [protected] or sheila_sykes62@yahoo.com

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janet a. schilling
Hoquiam, US
Mar 13, 2013 2:06 pm EDT

REF.#[protected] ordered Reg Clean 3/6/2013 I was charged 29.95 twice the same day and I would now appreciate my money back as I was charged twice and for this I am not a happy customer.. cancel all further charges to my account which is vali until 5/5/2013. Thankyou Janet A. Schilling jschilling439@hotmail.com

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shelia butler
, US
Feb 19, 2013 3:35 pm EST

Please advised, the two charges below totaling $30.80 charged against my Visa card are unfamiliar to me. I do not know either or do I do business internationally.
01/22/2013 2 INTERNATIONAL POS FEE VIS 0121 DF $0.90
01/22/2013 1 SYSTWEAK KOELN DF $29.90
my contact info is shelia butler, royaljubilee2002@yahoo.com - I would appreciate an immediate refund -

Thanking you in advance and looking forward to hearing from you -

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