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CB Banks Synchrony Bank Complaints #2-21
Synchrony Bank

Synchrony Bank review: Worthless customer service

R
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9:25 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I've been a Sam's Club member since 2000. I always pay my statement balance online scheduled for several days prior to the due date. Lately I have not been getting all of my electronic statements emailed. I scheduled my last payment for $42 less than the statement balance and received an interest charge. When I called to see if I could have it removed since I always pay ahead of the due date; their customer service was rude and said "NO". I called back and was told the same thing. Perhaps they should bring their customer service back to the United States! And teach them what CUSTOMER SERVICE is! Perhaps COSTCO would like a new customer!

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  1. Synchrony Bank Contacts

  2. Synchrony Bank phone numbers
    +1 (866) 419-4096
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    Customer Service
    +1 (866) 893-7864
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    CareCredit
    +1 (800) 677-0718
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    CareCredit, Open An Account
    +1 (866) 226-5638
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    Savings Products
    +1 (800) 333-1082
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    Small-Medium Sized Businesses
    +1 (866) 838-0655
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    Prospective Business Partners
    +1 (800) 859-9975
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    Healthcare Providers
    +1 (800) 300-3046
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    Healthcare Providers, Prospective Partners
    +1 (855) 875-1850
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    Digital Help Desk
    More phone numbers
  3. Synchrony Bank emails
  4. Synchrony Bank address
    950 Forrer Blvd, Dayton, Ohio, 45420, United States
  5. Synchrony Bank social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2026
  7. View all Synchrony Bank contacts
Synchrony Bank Category
Synchrony Bank is ranked 51 among 353 companies in the Banks category
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Most discussed complaints

Fraudulent account/credit charges
2
(opinions to this review)
 Credit card fraud
1
(opinions to this review)
 Unethical Behavior
1
(opinions to this review)
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