Menu
Write a review
File a complaint
Subway

Subway review: listed price was not honored ( 3 comments)

S
Author of the review
6:39 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ok we went in last night to grab something quick as well as healthy. They have a sign which displays $5 "6-inch meal deal which includes drink and chips for $5 not $5 plus the price of chips and drink but only $5 so this is what my daughters order but when their orders were rung up at the register one was for ham and cheese which was $3.50 and the price of the chips and drink were seperate for $2.25 so her total was $6.33. When I asked how could this be the sign says $5 6'inch meal deal. The cashier said they has to ring it up seperate whci made no since but if you do ring it up then the total should not execeed $5 before tax if that is the case then your sign is misleading and you do not offer a $5 meal deal. Now my other daughter order the same thing except she has turkey and her total was $6.88. I know some of you may say this is such a small amount but if you are going to advertise then you should honor you advertisments otherwise don't advertise and there would not be a problem.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
Add a comment
C
C
chevypride98
Coquitlam, CA
Send a message
Apr 24, 2011 8:47 pm UTC

seriously? if the total came to 6.33 it means it was 5.00 plus the tax, i dont know where u got this they charged u extra for chips and drink crap, learn math :)

P
P
pobarjenkins
Minneapolis, US
Send a message
Apr 24, 2011 9:15 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

@chevypride: I really don't think the tax there is that high. For a $5 sandwich to cost $6.33 after tax, the tax comes up to almost 27%. I found an article as of 2008 and the sales tax in Birmingham was supposedly 10%, which would make the sandwich $5.50.

I agree with the others that it's likely the promotion was misunderstood.

C
C
chevypride98
Coquitlam, CA
Send a message
Apr 24, 2011 10:55 pm UTC

yea i suppose they could be right, we dont have gst and pst as a tax in my province we have hst and its much higher, that must be why things here are so much more expensive lol

  1. Subway Contacts

  2. Subway phone numbers
    Click up if you have successfully reached Subway by calling +31 205 317 300 phone number 22 22 users reported that they have successfully reached Subway by calling +31 205 317 300 phone number Click down if you have unsuccessfully reached Subway by calling +31 205 317 300 phone number 27 27 users reported that they have UNsuccessfully reached Subway by calling +31 205 317 300 phone number
    Europe
    Click up if you have successfully reached Subway by calling +61 732 530 201 phone number 8 8 users reported that they have successfully reached Subway by calling +61 732 530 201 phone number Click down if you have unsuccessfully reached Subway by calling +61 732 530 201 phone number 10 10 users reported that they have UNsuccessfully reached Subway by calling +61 732 530 201 phone number
    Australia
    Click up if you have successfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have successfully reached Subway by calling +65 62 272 557 phone number Click down if you have unsuccessfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +65 62 272 557 phone number
    Asia
    Click up if you have successfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have successfully reached Subway by calling +961 19 996 63 phone number Click down if you have unsuccessfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +961 19 996 63 phone number
    Middle East, Africa
    Click up if you have successfully reached Subway by calling +44 800 085 5058 phone number 1 1 users reported that they have successfully reached Subway by calling +44 800 085 5058 phone number Click down if you have unsuccessfully reached Subway by calling +44 800 085 5058 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +44 800 085 5058 phone number
    100%
    Confidence score
    United Kingdom
    Click up if you have successfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (203) 877-4281 phone number Click down if you have unsuccessfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone number
    Director Sales Operations
    Click up if you have successfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (800) 888-4848 phone number Click down if you have unsuccessfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone number
    Executive Vice President
    More phone numbers
  3. Subway emails
  4. Subway address
    327 Howard, Evanston, South Carolina, IL60202, United States
  5. Subway social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2026
  7. View all Subway contacts
Subway Category
Subway is ranked 4 among 57 companies in the Fast Food Chains category