CB Fast Food Chains Subway Complaints #142-161

Subway review: Employer / employee discrimination

Latacha Shelton of Pontiac, US

Dec 13, 2022 11:03 am UTC

Verified customer

an incident that occurred at the Subway on Walton Rd between Balwin and Joslyn Rd, in Pontiac Michigan On Friday 12/9/22 about 345pm a person entered subway and made eye contact with my daughter 16 years old, the person didn't respond when worker said Welcome to Subway, and went straight to the bathroom. Oakland County Sherriff arrived stating they received a call from someone that had been shot in the bathroom area. The workers - 2 female African American were told that the person's gun had jammed so at this point, they have no idea if this was a planned robbery, but a traumatic incident occurred. It was close to the end of other worker's work shift, and the owner's asked my daughter if she was ready to work, however, her dad was there and proceeded to say she was coming home. The owners immediately started serving customers once police and EMS left the site.

By 530pm the owners communicated in a private Subway Chat about cleaning details and etc (pretty much the least of what the 2 workers are worried about after a traumatic incident)

By 11pm my daughter received another private chat and asked if she wanted to continue working, my daughter tried to message the other worker and at this time she observed the other worker was removed from the chat, which meant, she's no longer an employee. My daughter was still shaken up at this time and answered and said she guess not. the owner immediately terminated her position and removed her from the chat and instructed her to bring in her uniform.

Desired outcome: protocols of chatting with employees in private chat after work hours- comes off very offensive corrective action plan after incident shouldn't be in a private chatMH check on employees after traumatic incident

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