CB Fast Food Chains Subway Complaints #1022-1041

Subway review: cunning owner ( 1 comment)

Ken FL of NO

May 10, 2010 10:41 pm UTC

Verified customer

The owner probably is the most cunning owner. Went to Subway store in Springfield, TN on Tom Austin Highway, my wife and I ordered a footlong roasted chicken and a 6 inch black forest ham combo. The total charge should be $10 + 9.75% state tax, which should be around $11. She charged us $12.07. When I confronted her, she pretends that it was a mistake and instead of apologizing, she lectured me that I can't shared the drink with my wife because I did not buy a drink?!?! What the hell? My wife usually ordered a combo and I ordered a footlong so that we can share. Is there a store policy that husband and wife can't share? The damn soda machine is even place in open area for customer free refill! So she basically turned around the table and try to make it as my fault! I believe she has observed our practice and try to overcharge us hoping that we won't realize it! I have written a complaint to subway customer feedback which I don't think it will be effective. So I am trying here, eventhough I know nothing will be done.

I will stop going to this place and will be the second person to do so after a colleague of mine! He stopped going to this store after he confronted the owner why she always charge a penny more when pay cash on a $5 footlong and apparently this is a way for her to make extra money without reporting to the IRS! Imagine 100, 000 customer a year, that would be $1000 extra cash for her! Really need to do something with this store!

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atlanta_boy

Mumbai, IN

18 comments

atlanta_boy of Mumbai, IN

Dec 30, 2010 2:53 am UTC

What if you go to another restaurant and take 10 kids with you and you all order food but only 1 drink. Would that be ok to share with everyone since it is free refills and the machine is out in the open? Pay for the damn drink you freeloader.

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