Structube

I cancelled my order with Structube due to their unwillingness to delivery my order at a time when I would be home. I received the delivery time the night before the delivery date and the phone message was so difficult to understand that I had to calll Structube to get the delivery time (8 to 12 noon). I let them know that I would not be home from 8 to 10 am but would be available from 10 am onwards. Sure enough, the delivery was made at 9 am. The delivery charge is $70(non-refundable) and they wanted an additional $70 to reschedule another delivery. At that point I cancelled my order. Now, having read all the complaints about the poor quality of their products, I will look elsewhere, and read the complaints board first!

So i ordered a bed and mattress from structube, and after managing to schedule a delivery within their very limited options the order arrived without the bed.

Only the mattress. No answers, no explanation, no bed. Calls to customer service advised that they would get back to me on monday to 're-schedule' the delivery.

So like the subject says, unless you want to sleep on the floor don't order a bed -- or possibly anything -- from the structube website.

Beware do not buy from this store.They screwed my whole order up.They delivered 2 of my pieces a month late and told me i had been bumped on the rest of my order because i wanted them to deliver me whatever they had after a month of waiting.They told me i would have to wait at least 2 more weeks for my other 2 pieces of my bedroom set.After 2 weeeks i went by the store to see how much longer i would have to waitThe manager then told me they had placed the order wrong and i would have to reorder and wait all over again.I got my money back for the 2 night tables and i told the manager i will never buy furniture from them again, she said im sorry you feel that way.Go to anywhere else but here to buy your furniture.THEY DONT GIVE A C*** ABOUT THEIR CUSTOMERS.