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Structube Complaints & Reviews

Structube — soft modular sectional sofa 89.07.55.30

StructubeI ordered a modular sectional sofa which took 6 weeks to deliver. Once it arrived the product was incorrect. They...

Furniture  · Oct 29, 2019

Structube — service and product quality

I bought a rug from them and picked it up in store. It took them 3 weeks to prepare a pick in store order that wa...

Online Shopping  · Oct 10, 2019

Structube — noah leather sofa

StructubeI bought a Noah leather sofa two years ago from the structube store in North York, Ontario. After using it for two...

Furniture  · Oct 09, 2019

Structube — order missing/ awful customer service

Hi, I ordered chairs back in August they were on back order like every item in your store seems to be. Last week I got...

Furniture  · Sep 18, 2019

[Resolved] Structube — in store pick up

I bought a sofa at store on 8-Sept and the store sales told me the sofa was back order and asked me to wait until the...

Furniture  · Sep 13, 2019

Structube — bed delivery

The initial delivery of the bed took a very long time to arrive. Once received, we attempted to put the bed together and...

Furniture  · Aug 06, 2019

Structube — defective seater sofa ariel dark grey and worst customer service ever

I moved into a new house last month and ordered most of my furniture from Structube Heartland Mississauga. One of the...

Furniture  · Jul 03, 2019

Structube — delivery

May 17, 2019 purchased a double recliner from structube 1832 merivale road, ottawa, ontario [protected] and had it delivered...

Furniture  · May 17, 2019

Structube — villa bed

bought a bed for my daughter - took day off work to assemble the bed - after assembly notcied the bed smelled very...

Furniture  · Apr 03, 2019

Structube — complaint against someone in-charge called john

It happened today, 11th of Feb. 2019. At around 2:30 pm I called this branch in Heartland (5980 McLaughlin Rd...

Furniture  · Feb 11, 2019

Structube — did not get complete bed - versailles linen king size

We did not get the complete bed when it was delivered to our house on Saturday, January 5, 2019. We are missing...

Furniture  · Jan 14, 2019

Structube — terrible customer service!

I placed a huge order online. I was very excited about the order! As a single mom of two wanted to surprise her kids for...

Furniture  · Jan 04, 2019

Structube — products and customers service

StructubeWe order 3 beds and a sectional sofa.when the order arrived, we start to assembly it .King bed slat broke once we place...

Furniture  · Dec 06, 2018

Structube — structube delivery and refund, unethical behavior, terrible customer service

I placed an order with Structube in store on Nov 10th. I paid for 4 items totaling almost $1500. Two of the four item...

Toronto Furniture  · Dec 05, 2018

Structube — terrible customer service

Today I received call from Structube telling me that my order has been arrived, they leave a message and I call a few...

Toronto Furniture  · Nov 21, 2018

Structube — judith chairs

I ordered 6 of the Judith chairs from Structube online, and paid for shipping to my home. 3 of the 6 chairs arrived...

Furniture  · Nov 16, 2018

Structube — half of the products I ordered was missing when delivered to my home

It's a really disappointing shopping experience. I ordered over $600 products, and when it delivered to my home with half...

Furniture  · Oct 29, 2018

Structube — customer service system

StructubeI am never the type of person who is willing to spend time on writing complaints. BUT Structube has been so bad that I...

Furniture  · Oct 18, 2018

[Resolved] Structube — brand new corner sofa making terrible noise, problems with its springs

Email sent twice to [protected]@structube.com on October 10, 2018 and no response so far. Dear Mr. René, As per my...

Furniture  · Oct 15, 2018

Structube — heartland mississauga 5980 mclaughlin rd #6

StructubeA month ago, on August 28, I purchased a demo KIEL table from a Structube store in Heartland, Mississauga and I paid for...

Furniture  · Sep 30, 2018

Structube — advertised price

Heartland Mississauga Location I went in to purchasing the Leonard coffee table for $239 as I received the eblast from the...

Mississauga Furniture  · Sep 04, 2018

Structube — excessive advertising

I bought two carpets at structube a few months ago and now thier advertising appears wherever i go on the web. This type...

Sudbury Furniture  · Aug 17, 2018

Structube — barton left-facing sectional sofa

StructubeHI, I would like to express my complete disappointment with Structube and the delivery company used for them. I bought my...

Toronto Furniture  · Jul 26, 2018

Structube — customer service (company needs to invest in customer service)

The customer service for this company is by far the worst I have ever dealt with. I bought a table online and when it...

Products & Services  · Jul 18, 2018

Structube — delivery

StructubeI am a huge client at structube. I always buy furniture from there, but i have recently experienced a horrific incident...

1 comments Laval Furniture  · Jul 18, 2018

Structube — lack of customer service

Re: Order No [protected] This is with respect to my Order No.:[protected] for the Versailles bed (king) and two Ria...

Toronto Online Shopping  · Jul 08, 2018

Structube — terrible customer service: unethical behaviour

I purchased a duvet cover from Structube, Granville Store in Vancouver on May 30, 2018. The store clerk told me the item...

Bad Business Partners  · Jul 04, 2018

Structube — stacy chair order [protected]

I order the product on line last week after viewing the product on line at the Halifax store in January. The color on...

Furniture  · May 23, 2018

[Resolved] Structube — poor customer service when switching a broken product

I ordered the Halima bookcase back in March 2018 from the South Edmonton Common Structube, and picked it up from the...

Furniture  · May 12, 2018

Structube — delivery mess up

My name is Nelia Teves and I placed an online order for my Clients #[protected], two shoe storage units and delivery wa...

Furniture  · Mar 22, 2018

Structube — filda12p006184

To whom it may concern. Structube at the mayfield common location. [protected] I would like to speak to the regional...

Edmonton Furniture  · Mar 16, 2018

Structube — customer service

StructubePurchased for more than $3000 from this organization. The sectional sofa that I bought from the liquidation section wa...

Furniture  · Feb 12, 2018

Structube — pick up @ store for my online purchases took too long

I visited the Vaughan location. To Pick up my Online order items that I placed &purchased. Should have been a quick...

Retail Stores  · Jan 21, 2018

Structube — store service appalling! they have lost my custom of $4000!!

Been into store a few times to look at furniture and spent considerable amount of time in there working out what...

Oakville Furniture  · Nov 28, 2017

Structube — customer service, deplorable! unethical behaviour

My terrible experience was with the Granville Store Manager. Rude beyond belief and a liar to cover his butt. Basically...

Vancouver Furniture  · Sep 18, 2017

Structube — nightstands and drawer chest hamburg

StructubeWe purchased nightstands and drawer chest in July. Just about a month the drawers of the furniture can't be closed. We...

Furniture  · Sep 07, 2017

Structube — defectuous chairs and refusal to replace or give proper discount

StructubeName: Violaine Tourny Contacts: [protected] [protected]@gmail.com Re. chairs purchased July 13th 2017, available only July...

Toronto Furniture  · Sep 06, 2017

Structube — couch/ customer service is terrible

The items structure sells are of an inferior quality. We experienced some damage to a couch that should not have...

Furniture  · Sep 05, 2017

Structube — delivery and customer service

I made purchase form Structube.com and here is what I've gone through so far: - The initial delivery was scheduled on July...

San Jose Furniture  · Aug 18, 2017

Structube — table

I can't imagine this company will be in business for any longer given their customer service and the poor quality of...

Ottawa Furniture  · Aug 02, 2017