Structube Customer Care Service
6000 Route Transcanadienne
Canada - H4T1X9
Customer Support Phone Numbers
|Mon||8:30 AM - 7:00 PM|
|Tue||8:30 AM - 7:00 PM|
|Wed||8:30 AM - 7:00 PM|
|Thu||8:30 AM - 7:00 PM|
|Fri||8:30 AM - 7:00 PM|
|Sat||9:00 AM - 5:00 PM|
|Sun||9:00 AM - 5:00 PM|
Structube Complaints & Reviews
I ordered a modular sectional sofa which took 6 weeks to deliver. Once it arrived the product was incorrect. They...
Oct 29, 2019
I bought a rug from them and picked it up in store. It took them 3 weeks to prepare a pick in store order that wa...
Oct 10, 2019
I bought a Noah leather sofa two years ago from the structube store in North York, Ontario. After using it for two...
Oct 09, 2019
I ordered chairs back in August they were on back order like every item in your store seems to be. Last week I got...
Sep 18, 2019
I bought a sofa at store on 8-Sept and the store sales told me the sofa was back order and asked me to wait until the...
Sep 13, 2019
The initial delivery of the bed took a very long time to arrive. Once received, we attempted to put the bed together and...
Aug 06, 2019
I moved into a new house last month and ordered most of my furniture from Structube Heartland Mississauga. One of the...
Jul 03, 2019
May 17, 2019 purchased a double recliner from structube 1832 merivale road, ottawa, ontario [protected] and had it delivered...
May 17, 2019
bought a bed for my daughter - took day off work to assemble the bed - after assembly notcied the bed smelled very...
Apr 03, 2019
It happened today, 11th of Feb. 2019. At around 2:30 pm I called this branch in Heartland (5980 McLaughlin Rd...
Feb 11, 2019
We did not get the complete bed when it was delivered to our house on Saturday, January 5, 2019. We are missing...
Jan 14, 2019
I placed a huge order online. I was very excited about the order! As a single mom of two wanted to surprise her kids for...
Jan 04, 2019
We order 3 beds and a sectional sofa.when the order arrived, we start to assembly it .King bed slat broke once we place...
Dec 06, 2018
I placed an order with Structube in store on Nov 10th. I paid for 4 items totaling almost $1500. Two of the four item...
Dec 05, 2018
Today I received call from Structube telling me that my order has been arrived, they leave a message and I call a few...
Nov 21, 2018
I ordered 6 of the Judith chairs from Structube online, and paid for shipping to my home. 3 of the 6 chairs arrived...
Nov 16, 2018
It's a really disappointing shopping experience.
I ordered over $600 products, and when it delivered to my home with half...
Oct 29, 2018
I am never the type of person who is willing to spend time on writing complaints. BUT Structube has been so bad that I...
Oct 18, 2018
Email sent twice to [protected]@structube.com on October 10, 2018 and no response so far.
Dear Mr. René,
As per my...
Oct 15, 2018
A month ago, on August 28, I purchased a demo KIEL table from a Structube store in Heartland, Mississauga and I paid for...
Sep 30, 2018
Heartland Mississauga Location
I went in to purchasing the Leonard coffee table for $239 as I received the eblast from the...
Sep 04, 2018
I bought two carpets at structube a few months ago and now thier advertising appears wherever i go on the web. This type...
Aug 17, 2018
I would like to express my complete disappointment with Structube and the delivery company used for them.
I bought my...
Jul 26, 2018
The customer service for this company is by far the worst I have ever dealt with. I bought a table online and when it...
Jul 18, 2018
I am a huge client at structube. I always buy furniture from there, but i have recently experienced a horrific incident...
· Jul 18, 2018
Re: Order No [protected]
This is with respect to my Order No.:[protected] for the Versailles bed (king) and two Ria...
Jul 08, 2018
I purchased a duvet cover from Structube, Granville Store in Vancouver on May 30, 2018. The store clerk told me the item...
Jul 04, 2018
I order the product on line last week after viewing the product on line at the Halifax store in January. The color on...
May 23, 2018
I ordered the Halima bookcase back in March 2018 from the South Edmonton Common Structube, and picked it up from the...
May 12, 2018
My name is Nelia Teves and I placed an online order for my Clients #[protected], two shoe storage units and delivery wa...
Mar 22, 2018
To whom it may concern.
Structube at the mayfield common location. [protected]
I would like to speak to the regional...
Mar 16, 2018
Purchased for more than $3000 from this organization. The sectional sofa that I bought from the liquidation section wa...
Feb 12, 2018
I visited the Vaughan location.
To Pick up my Online order items that I placed &purchased.
Should have been a quick...
Jan 21, 2018
Been into store a few times to look at furniture and spent considerable amount of time in there working out what...
Nov 28, 2017
My terrible experience was with the Granville Store Manager. Rude beyond belief and a liar to cover his butt. Basically...
Sep 18, 2017
We purchased nightstands and drawer chest in July. Just about a month the drawers of the furniture can't be closed. We...
Sep 07, 2017
Name: Violaine Tourny
Re. chairs purchased July 13th 2017, available only July...
Sep 06, 2017
The items structure sells are of an inferior quality. We experienced some damage to a couch that should not have...
Sep 05, 2017
I made purchase form Structube.com and here is what I've gone through so far:
- The initial delivery was scheduled on July...
Aug 18, 2017
I can't imagine this company will be in business for any longer given their customer service and the poor quality of...
Aug 02, 2017