Menu
Write a review
File a complaint
STOCKROOM

STOCKROOM review: Timber table is cracking after 1 month

K
Author of the review
6:52 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased 8 wood items from this store. After 1 month I have 3 deep cracks appearing on the oak table in a temperature and humidity controlled environment. We use placemats and it isn’t in the sun. The other timber pieces are fine also. Poor customer service with a recommendation to fix myself which was a sent in a template email structure as it’s clearly happened before. Now either the timber wasn’t dry before it was varnished or the glue has failed. I don’t expect too much but potential repair or the top to be replaced.

Desired outcome: I want them to fix it.

Confidential Information Hidden: This section contains confidential information visible to verified STOCKROOM representatives only. If you are affiliated with STOCKROOM, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. STOCKROOM Contacts

  2. STOCKROOM phone numbers
    Click up if you have successfully reached STOCKROOM by calling +852 2817 0999 phone number 0 0 users reported that they have successfully reached STOCKROOM by calling +852 2817 0999 phone number Click down if you have unsuccessfully reached STOCKROOM by calling +852 2817 0999 phone number 0 0 users reported that they have UNsuccessfully reached STOCKROOM by calling +852 2817 0999 phone number
  3. STOCKROOM emails
  4. STOCKROOM address
    Room C, 20/F, Hong Kong Industrial building 444 Des Voeux Road West, Kennedy Town, Hong Kong
  5. STOCKROOM social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 16, 2025
STOCKROOM Category
STOCKROOM is ranked 286 among 358 companies in the Furniture Stores category