Steak 'n Shake review: Kiosks are terrible idea

COVID is over. Hire waitstaff for inside diners. Its -6 degrees and we have to stand in the doorway while people/families use kiosks to select their food and drinks. Takes way more time than looking at a real menu and having a real person come to your table to answer questions, make suggestions, take your order. Then we have to suffer the indignity of having to scan your receipt to prove you're entitled to a Coke - which you have to serve to yourself. I expect this sort of lack of humanity from McDonalds.