Menu
Register
Write a review File a complaint
Southern Fidelity Insurance  Customer Service Phone, Email, Contacts

Southern Fidelity Insurance
Reviews and Complaints

Southern Fidelity Insurance 's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.chevroletofnaperville.com

Learn how the rating is calculated

4.4 1 Review 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Southern Fidelity Insurance Reviews 19

ComplaintsBoard
E
12:00 am EDT

Southern Fidelity Insurance Mixed Experience at Chevrolet of Naperville

My experience at Chevrolet of Naperville was a mix of highs and lows. The staff was friendly and helpful, but the overall service was slow and lacking in communication. The showroom was clean and well-organized, but the pricing seemed higher than expected. The test drive was enjoyable, but the negotiation process was tedious. In the end, the purchase was satisfactory, but not exceptional.

Read full review of Southern Fidelity Insurance
Hide full review
  1. Pros
    1. Comprehensive Coverage Options
    2. Competitive Premium Rates
    3. Strong Regional Expertise
    4. Efficient Claims Processing
    5. Personalized Customer Service
  1. Cons
    1. Limited geographic reach
    2. Not a major national player
    3. Potentially higher premiums
    4. Limited product diversity

Southern Fidelity Insurance Complaints 3

ComplaintsBoard
J
10:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Southern Fidelity Insurance threat of termination of insurance

Homeowners insurance was required by a mortgage company. That insurance was purchased. A home inspection was conducted and passed, by a licensed inspector. An inspection report and photographs were submitted to this insurance company. Approximately one and a half months later this insurance company advised us by e-mail that our policy was to be terminated because of unacceptable plumbing. We returned to the home, hired a licensed contractor [plumber] and paid for replacement plumbing. We were advised by the licensed contractor that there was absolutely nothing unacceptable with the original plumbing. We were steered to this insurance company by a local agent who assured us that it was a very reputable company. That is apparently not the case at all.

Read full review of Southern Fidelity Insurance
Hide full review
ComplaintsBoard
G
11:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Southern Fidelity Insurance Poor Service

My home caught fire due to lighting. I have Insurance with SFIC. The fire was on a Saturday morning. When I called in my claim hours after the fire the Company Rep stated that someone would be in touch with me on the Monday. On the Tuesday I called into the Dept to get some Information on what the status was and what would be our next step, the response was an ajuster would get with me within the next 72 hours. My family of seven slept on the floors of a family members home for & nights because the ajuster stated my policy did not cover hotels. Well he lied. This company sent an ajuster that came took pictures and left EVERYTHING else for me to do. I had to find repair companys clean up companys I was even promised an allowance for the cleaning I did. As of today the Ajuster has turned my claim over to the processing center for final reveiw. My home has yet to be cleaned repaired. This insurance company and the people that work for it are useless. My advice if you have the opition to go with another company do so. Please take the protection of property to another company. Why have insurance if this what you get in return when you think your protected?

Read full review of Southern Fidelity Insurance
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
8:22 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been covered by southern fidelity insurance company under homeowners (Condo) insurance for the past 3 years. My unit 203 which was at the alden hotel 2925 indian creek drive miami beach fl 33140 suffered a roof leak which the fire marshal of miami beach closed half the building by turning off the electricity. As a result, i cannot rent my unit to...

Read full review of Southern Fidelity Insurance and 23 comments

Is Southern Fidelity Insurance Legit?

Southern Fidelity Insurance earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Southern Fidelity Insurance to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Southern Fidelity Insurance is known for their high standards and safety. If you're thinking about dealing with Southern Fidelity Insurance , it's wise to check how they handle complaints.

We found clear and detailed contact information for Southern Fidelity Insurance . The company provides a physical address, 7 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Chevroletofnaperville.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Southern Fidelity Insurance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Southern Fidelity Insurance has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Southern Fidelity Insurance

Screenshot Southern Fidelity Insurance
Southern Fidelity Insurance offers a range of insurance products to protect homeowners. Their services include coverage for property damage, liability, and personal belongings. The company also provides options for additional living expenses in case of home displacement.
How to file a complaint about Southern Fidelity Insurance ?

Here is a comprehensive guide on how to file a complaint or review about Southern Fidelity Insurance on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create one by following the registration process on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Southern Fidelity Insurance in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal information in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Southern Fidelity Insurance.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Southern Fidelity Insurance on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your issue.

This guide is designed to assist you in effectively filing a complaint or review about Southern Fidelity Insurance on ComplaintsBoard.com. Make sure to follow each step carefully to ensure your feedback is properly communicated.

Overview of Southern Fidelity Insurance complaint handling

Southern Fidelity Insurance reviews first appeared on Complaints Board on Dec 13, 2011. The latest review Mixed Experience at Chevrolet of Naperville was posted on Mar 23, 2024. The latest complaint Poor Service was resolved on Sep 03, 2012. Southern Fidelity Insurance has an average consumer rating of 2 stars from 19 reviews. Southern Fidelity Insurance has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Southern Fidelity Insurance Contacts

  2. Southern Fidelity Insurance phone numbers
    866-874-SFIC(7342)
    866-874-SFIC(7342)
    Click up if you have successfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number 1 1 users reported that they have successfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling 866-874-SFIC(7342) phone number
    +1 (866) 874-7342
    +1 (866) 874-7342
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (866) 874-7342 phone number
    +1 (630) 615-5102
    +1 (630) 615-5102
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 615-5102 phone number
    +1 (630) 599-8694
    +1 (630) 599-8694
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 599-8694 phone number
    Sales
    +1 (630) 596-1158
    +1 (630) 596-1158
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 596-1158 phone number
    Service
    +1 (630) 246-4639
    +1 (630) 246-4639
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (630) 246-4639 phone number
    Parts
    +1 (855) 422-8118
    +1 (855) 422-8118
    Click up if you have successfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number 0 0 users reported that they have successfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number Click down if you have unsuccessfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number 0 0 users reported that they have UNsuccessfully reached Southern Fidelity Insurance by calling +1 (855) 422-8118 phone number
    More phone numbers
  3. Southern Fidelity Insurance emails
  4. Southern Fidelity Insurance address
    1515 W Ogden Ave, Naperville, Illinois, 60540, United States
  5. Southern Fidelity Insurance social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.