Starbucks reviews and complaints 1
View all 644 complaintsStarbucks - poor service - bad product
Last week they forgot the caramel in my caramel macchiato, and it was tepid. I called and they said to come in next week for a replacement. Today I stopped by, but the crew just gave me a blank stare when I mentioned the issue. I requested extra hot today and had to explain that I wanted skim milk with a skinny drink. My drink was warm not hot and nowhere near extra hot. This is two weeks in a row. I love starbucks when they do it right, but I need a good cup of coffee for the money, i'm paying for coffee worse than a corner store.in fact, i'll go to 711 and get my coffee next time. At least it will be hot and fresh, and the dark roast will have a punch, unlike my last two macchiato's at starbucks in linthicum heights, md.
The complaint has been investigated and resolved to the customer’s satisfaction.
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