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Casey's Bar & Grill
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Casey's Bar & Grill
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3.0 2 Reviews

How responsive is Casey's Bar & Grill's customer service?

1 Resolved
1 Unresolved
Somewhere halfway 🌗
Casey's Bar & Grill definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information Casey's Bar & Grill needed to resolve them.
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Casey's Bar & Grill reviews and complaints 2

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M
10:11 am EDT

Casey's Bar & Grill food and employees

I won't buy food from the Glasgow Casey's their is an employee that his personal hygiene is horrible and his clothes are dirty all the time. The manger Serena has been told more than once about this employee. And he still continues to come to his job like that. Also Serena the manger has psoriasis really bad all over her arms and she is scratching her arms all around the food and that's really gross. So be careful buying food from that store.

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ComplaintsBoard
C
7:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casey's Bar & Grill service

I went into caseys 2 nights ago with my younger sister and a few of her friends to celebrate her birthday and couldnt believe how rude the staff was. When we walked in we told the hostess that we had reservations for ... and she replied " well you will just have to wait because we are still making your table", she then rolled her eyes and walked away. When we were seated our waitress came over and asked us "what do you want to drink" before even handing us a menu or introducing herself. A few minutes later I noticed that the waitresses and kitchen staff were all standing around in a circle pointing at our table and rolling their eyes, so i asked the waitress if there was a problem with us being at the restaurant and she replied "no. our kitchen staff just wants a smoke break, but they cant have one since you guys are here" .. Overall, my sister had a terrible birthday and we will not be back to the caseys on Clarke road. It is unfortunate because we really do enjoy the food there.

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Phone number

(416) 955-4550

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