CB Computers, Phones and IT Staples

Staples review: Amazon returns

Steve Lohbeck of US

Nov 05, 2025 4:28 pm EST

Verified customer

Featured review

Subject: Formal Complaint Regarding Harassment and Threatening Behavior at Staples Sunrise Blvd Location

To Whom It May Concern,

I am writing to formally lodge a complaint regarding a disturbing and unacceptable incident that occurred at your Staples store located on Sunrise Blvd.

On my recent visit, I was attempting to process an Amazon return item and needed to retrieve a service request code on my phone. A male employee became visibly impatient and walked away to assist another customer before I could pull up the code. Shortly thereafter, a female employee approached and, before I could show her the code, she began yelling at me and called me “stupid.” I informed her that such behavior was grounds for termination.

Shockingly, another female employee who witnessed this exchange proceeded to follow me as I exited the store and physically grabbed my shoulder. This aggressive and threatening behavior was completely unprovoked and constitutes harassment and assault.

I am appalled by the lack of professionalism, basic courtesy, and physical boundaries displayed by your staff. I demand that this incident be investigated immediately and that appropriate disciplinary action be taken. If I do not receive a prompt and satisfactory response, I will pursue legal action against Staples for harassment, emotional distress, and physical intimidation.

You may reach me at [protected] to discuss this matter further. I expect a written response within 7 business days.

Desired outcome: send me a check for $10,000 or i will file a lawsuit

Confidential Information Hidden: This section contains confidential information visible to verified Staples representatives only. If you are affiliated with Staples, please claim your business to access these details.

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Staples Contacts

Staples phone numbers

+1 (800) 333-3330

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United States

+1 (877) 360-8500

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Canada

+44 121 322 1000

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Argentina

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Austria

+32 80 081 959

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+45 70 130 131

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Denmark

+33 825 334 455

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France & Monaco

+49 800 101 1715

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Germany

+353 15 530 078

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Ireland

+39 161 880 844

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Italy & San Marino

+352 80 085 139

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Netherlands

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Poland

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Portugal

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Spain

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Sweden

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Netherlands and Rest Of Europe

+86 800 820 8056

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China

+886 412 8288

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Taiwan

+1 (508) 253-5000

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+1 (850) 232-3341

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+1 (508) 253-2240

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More phone numbers

Staples emails

support@orders.staples.com

100%
Confidence score: 100%

Support

Staples address

500 Staples Dr., Framingham, Massachusetts, 01702, United States

Staples social media
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Nov 06, 2025
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