Squareup.com — Long hold on my money and no customer support
Started using squareup.com to accept credit card payments from my customers in January, 2011. Used it four times without incident. Took a $1200 payment in March, 2011 and only received a partial payment to my bank account. After submitting a request through their email and not hearing back for over a week, I figured out, via their FAQ, s, they still consider me a "new" customer and they hold amounts over $1, 000 per month for 30 days. No contact from them yet so I've decided to switch to Intuit's GoPayment service and close the Squareup account as soon as I get the rest of my money. I certainly will not and do not recommend this company as their customer service is non- existent and they appear to want to make money on your money while they hold it.