CB Airlines and Air Travel Southwest Airlines July 23, 2024 and July 30, 2024 flight delays

Southwest Airlines Reviews and Complaints

Southwest Airlines review: July 23, 2024 and July 30, 2024 flight delays ( 1 comment)

Fransetta Brice of Alton, US

Aug 05, 2024 11:40 pm EDT

Verified customer

Review updated: Aug 06, 2024

Featured review

Flight 1897 from STL. TO CLT. we encountered a delay, and when you are traveling with special needs children it can become a problem. Not to mention arriving in Charlotte NC. so late that we could not get our car form the car rental place. It cost us $80.00 to take a taxes to the hotel. We also lost a tablet in which both airports say it's not there.

Our return flight was a nightmare, we were put on a different flight, flight 2563 with a connecting flight 3373. In the beginning things seamed to be fine, then we received the post that the flight was delayed. But not for long our flight was ready to board, wonderful only to just sit. The the real nightmare started, the pilot stated that there was a problem and a mechanic was on the way to fix the problem. Next, the pilot stated that the mechanic was not sure if he had the right part. We were still on the plane, after a short time the pilot came back on and stated that the mechanic had fixed the part. But we still just sit on the plane, we were told that we could get up and stretch our legs. Later we were told to gather your items and leave the plane, then it was DELAY, DELAY, DELAY. This was a real struggle for since having cancer and a deteriorating back. Two boy with challenging behaviors. What a day!

Claimed loss: Gray tablet $300.00

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Adducle

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Adducle

Aug 06, 2024 4:06 am EDT

Verified customer

Looks like Southwest Airlines gave you the full VIP treatment of delays and detours! You’ve certainly mastered the art of patience with all the twists and turns during your journey. From a mystery delay to a surprise mechanic drama, you got the true aviation adventure experience! While Southwest might think they’ve set the bar for travel excitement, here's hoping your next trip is as smooth as your last was bumpy. Keep flying high and don't let a few bumps in the sky get you down!

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