Menu
For Business Write a review File a complaint
CB Airlines and Air Travel Southwest Airlines July 23, 2024 and July 30, 2024 flight delays
Southwest Airlines

Southwest Airlines review: July 23, 2024 and July 30, 2024 flight delays 1

F
Author of the review
11:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flight 1897 from STL. TO CLT. we encountered a delay, and when you are traveling with special needs children it can become a problem. Not to mention arriving in Charlotte NC. so late that we could not get our car form the car rental place. It cost us $80.00 to take a taxes to the hotel. We also lost a tablet in which both airports say it's not there.

Our return flight was a nightmare, we were put on a different flight, flight 2563 with a connecting flight 3373. In the beginning things seamed to be fine, then we received the post that the flight was delayed. But not for long our flight was ready to board, wonderful only to just sit. The the real nightmare started, the pilot stated that there was a problem and a mechanic was on the way to fix the problem. Next, the pilot stated that the mechanic was not sure if he had the right part. We were still on the plane, after a short time the pilot came back on and stated that the mechanic had fixed the part. But we still just sit on the plane, we were told that we could get up and stretch our legs. Later we were told to gather your items and leave the plane, then it was DELAY, DELAY, DELAY. This was a real struggle for since having cancer and a deteriorating back. Two boy with challenging behaviors. What a day!

Claimed loss: Gray tablet $300.00

Confidential Information Hidden: This section contains confidential information visible to verified Southwest Airlines representatives only. If you are affiliated with Southwest Airlines, please claim your business to access these details.

1 comments
Add a comment
A
A
Adducle
Send a message
Aug 06, 2024 4:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Looks like Southwest Airlines gave you the full VIP treatment of delays and detours! You’ve certainly mastered the art of patience with all the twists and turns during your journey. From a mystery delay to a surprise mechanic drama, you got the true aviation adventure experience! While Southwest might think they’ve set the bar for travel excitement, here's hoping your next trip is as smooth as your last was bumpy. Keep flying high and don't let a few bumps in the sky get you down!

  1. Southwest Airlines Contacts

  2. Southwest Airlines phone numbers
    800 007 8684
    800 007 8684
    Click up if you have successfully reached Southwest Airlines by calling 800 007 8684 phone number 1 1 users reported that they have successfully reached Southwest Airlines by calling 800 007 8684 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling 800 007 8684 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling 800 007 8684 phone number
    100%
    Confidence score
    Belize
    800 012 1916
    800 012 1916
    Click up if you have successfully reached Southwest Airlines by calling 800 012 1916 phone number 2 2 users reported that they have successfully reached Southwest Airlines by calling 800 012 1916 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling 800 012 1916 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling 800 012 1916 phone number
    100%
    Confidence score
    Costa Rica
    +1 (800) 751-9039
    +1 (800) 751-9039
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 751-9039 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 751-9039 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 751-9039 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 751-9039 phone number
    Dominican Republic
    +1 (844) 670-7914
    +1 (844) 670-7914
    Click up if you have successfully reached Southwest Airlines by calling +1 (844) 670-7914 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (844) 670-7914 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (844) 670-7914 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (844) 670-7914 phone number
    Grand Cayman
    +1 (800) 425-8130
    +1 (800) 425-8130
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 425-8130 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 425-8130 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 425-8130 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 425-8130 phone number
    Jamaica
    +1 (800) 083-1179
    +1 (800) 083-1179
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 083-1179 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 083-1179 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 083-1179 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 083-1179 phone number
    Mexico
    +1 (800) 826-6667
    +1 (800) 826-6667
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 826-6667 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 826-6667 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 826-6667 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 826-6667 phone number
    Spanish
    +297 588 2900
    +297 588 2900
    Click up if you have successfully reached Southwest Airlines by calling +297 588 2900 phone number 1 1 users reported that they have successfully reached Southwest Airlines by calling +297 588 2900 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +297 588 2900 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +297 588 2900 phone number
    100%
    Confidence score
    Aruba
    +1 (800) 243-8372
    +1 (800) 243-8372
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 243-8372 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 243-8372 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 243-8372 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 243-8372 phone number
    Southwest Vacations
    +1 (888) 850-3958
    +1 (888) 850-3958
    Click up if you have successfully reached Southwest Airlines by calling +1 (888) 850-3958 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (888) 850-3958 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (888) 850-3958 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (888) 850-3958 phone number
    Existing Hotel Reservations
    +1 (866) 938-1297
    +1 (866) 938-1297
    Click up if you have successfully reached Southwest Airlines by calling +1 (866) 938-1297 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (866) 938-1297 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (866) 938-1297 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (866) 938-1297 phone number
    Existing Hotel Reservations (Spanish
    +1 (888) 792-8747
    +1 (888) 792-8747
    Click up if you have successfully reached Southwest Airlines by calling +1 (888) 792-8747 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (888) 792-8747 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (888) 792-8747 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (888) 792-8747 phone number
    Automated Flight Information
    +1 (800) 445-5764
    +1 (800) 445-5764
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 445-5764 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 445-5764 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 445-5764 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 445-5764 phone number
    Rapid Rewards Customer Service
    +1 (800) 435-9792
    +1 (800) 435-9792
    Click up if you have successfully reached Southwest Airlines by calling +1 (800) 435-9792 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (800) 435-9792 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (800) 435-9792 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (800) 435-9792 phone number
    Customer Service
    +1 (855) 234-4654
    +1 (855) 234-4654
    Click up if you have successfully reached Southwest Airlines by calling +1 (855) 234-4654 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (855) 234-4654 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (855) 234-4654 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (855) 234-4654 phone number
    Customer Service
    +1 (888) 202-1024
    +1 (888) 202-1024
    Click up if you have successfully reached Southwest Airlines by calling +1 (888) 202-1024 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (888) 202-1024 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (888) 202-1024 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (888) 202-1024 phone number
    After Your Trip
    +1 (855) 202-3403
    +1 (855) 202-3403
    Click up if you have successfully reached Southwest Airlines by calling +1 (855) 202-3403 phone number 0 0 users reported that they have successfully reached Southwest Airlines by calling +1 (855) 202-3403 phone number Click down if you have unsuccessfully reached Southwest Airlines by calling +1 (855) 202-3403 phone number 0 0 users reported that they have UNsuccessfully reached Southwest Airlines by calling +1 (855) 202-3403 phone number
    Baggage
    More phone numbers
  3. Southwest Airlines emails
  4. Southwest Airlines address
    P.O. Box 36647-1CR, Dallas, Texas, 75235, United States
  5. Southwest Airlines social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 10, 2024
  7. View all Southwest Airlines contacts
Southwest Airlines Category
Southwest Airlines is ranked 5 among 221 companies in the Airlines and Air Travel category