SUBMIT A COMPLAINT

Ethiopian Airlines Customer Care Service

13
Complaints8
Pending0
Resolved1
P.O.Box 1755
Addis Ababa
Ethiopia

Customer Support Phone Numbers

1800 1322 0154(Philippines) 1 0
+251 116 656 666(Ethiopia) 1 0
+1 833 923 2689(United States) 1 0
+1 613 701 6473(Canada) 1 0
+44 175 396 7980(United Kingdom) 1 0
+353 768 888 303(Ireland) 1 0
+43 720 229 149(Austria) 1 0
+32 78 259 242(Belgium) 1 0
+33 974 595 553(France) 1 0
+49 800 000 6062(Germany) 1 0
+39 648 771 370(Italy) 1 0
+47 21 403 700(Norway) 1 0
+34 518 899 948(Spain) 1 0
+46 105 517 457(Sweden) 1 0
+973 16 199 205(Bahrain) 1 0
+269 800 300 2524(Botswana) 1 0
+86 400 807 1787(China) 1 0
+20 800 000 9632(Egypt) 1 0
+852 800 905 629(Hong Kong) 1 0
+91 800 040 1687(India) 2 0
+972 33 726 991(Israel) 1 0
+81 503 204 1144(Japan) 1 0
+254 203 892 349(Kenya) 1 0
+60 162 991 696(Malaysia) 1 0
+968 80 074 110(Oman) 1 0
+974 800 100 263(Qatar) 1 0
+966 800 814 0018(Saudi Arabia) 1 0
+27 875 518 262(South Africa) 1 0
+66 25 088 794(Thailand) 1 0
+256 800 113 274(Uganda) 1 0
+971 800 032 0372(UAE) 1 0
Plus

Ethiopian Airlines Complaints & Reviews

Ethiopian Airlines / delays

An
Mar 10, 2019

I had a connection in Addis Abbeba flight ET628 to Bangkok at 09/03 at 23:55, the flight was transfered to 6 am, what was a big problem to me because the meeting I had in Bangkok at Saturday afternoon had to be posponed and a lot of miscommunication and problem that I had after that, let...

Ethiopian Airlines / delay and cancellation of a flight. extremely bad customer service

Ma
Aug 21, 2017

My name is Marvin Stefanus Ndeshipanda, i am a Namibian. On the 14th August 2017 i started my trip with Ethiopian Airlines from Windhoek at 13:35 with the final destination in Bissau, Guinea-Bissau, on the 15th at 19h10. With Ethiopian Airlines, after our departure from Windhoek we had two...

Ethiopian Airlines / flight disruption

Ma
Jun 30, 2017

My name is Marla dava, and I am writing this letter to express the inconvenience that the company ethiopian arilines caused me to delay my arrival in Helsinki, only on the afternoon of the day that I had planned to provide face-to-face tests of a Master's degree costing 1, 800 chf. From...

Ethiopian Airlines / Connecting flights 'failure to issue boarding pass

Tr
May 8, 2017

On 7th May 2017 i checked in from miri flight MH 2585 'to KL then supposed to be on to Douala west Africa flight ET 619 / ET 915 via Ethiopian airlines' My luggage was checked in 'all the way through to Douala 'but i was informed 'i had to collect my ticket for the...

Ethiopian Airlines / Unethical behaviour at Check-in counter (Mumbai Airport)

Nb
Feb 27, 2016

Dear Sir/Madam My grandmother (aged 76), unable to read and write, was due to fly on 27/02/2016, flight ET611 at 5:15 am from Chhatrapati Shivaji Airport, Mumbai, to Bole Airport, Addis Ababa. However she was stopped at the check-in counters as the supervisor in charge requested for a...

Ethiopian Airlines / Cheating/Fraud

Ma

Sir, 1. My name is Mahesh Dutt Sharma and I am working in Goma (DRC). I travelled using Ethiopian Airlines from Kigali to Mumbai via Addis Ababa on 22 Feb 10. My booking ref No is YTQLUX. ET 810 flight was delayed and missed the connecting flight from Addis Ababa ET 610. All passengers were...

[Resolved] Ethiopian Airlines / Wheel Chair Not Provided

Ay

The Manager, On January 12, 2010, I used Ethiopian Airlines to travel back to Bombay, India. My Mother, Sister and I were booked on the flights ET873 to Addis Ababa and ET610 to Bombay, India. I had booked my tickets in Bombay via an agent and requested for a wheel chair for my mother during...

Ethiopian Airlines / Deboarded from the flight and missing luggage

Ra

Denied flight after being issued a boarding pass and luggage was shifted without my knowledge. I am holding the boarding pass and also the pir form of my missing luggage.