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Smith's / Smith's Food and Drug / cashier service attitude

2B State Road, US Review updated:

Location:Smiths in Edgewoid, NM.
2B State Road 344
The cashier :
505 286_6691, Kelly
Man over his 50's

did not ring my Snapple drink after he had finished ringing up my order. As I was leaving, he asked me if this was my Snapple. I had said yes. He said with an attitude, "Well, it's not paid for, and I thought it was the next customers. I had asked if that was it and you said yes."
The tone of voice and his attitude towards made me made me feel like it was my fault. I didn't aay anything, but was very upset how he treated me. I just left without buying your merchandise.
I had been a checker in the past, and I was trained that customers are always right. I also have done reviews for businesses.
Please if possible to contact the manager at this store to train their checjers to be more polite. I never had a problem with the other staff.
Thank for listening!
Sincerely,
Grace Palazzolo

Gr
Aug 13, 2019
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Comments

  •   Aug 13, 2019

    You left without buying your merchandise? You said that you were leaving after being rung up and obviously you paid before leaving.

    0 Votes

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