Smith's reviews and complaints 1
View all 189 complaintsSmith's - Smith's 87107 Guadalupe Center
I live in the neighborhood of this store and go in there almost daily. When the pandemic started this place was like a hospital for cleanliness. We could only enter one door, the other was for exit. Everything was spotless, masks were dispensed for those who did not have one, and the distancing and all other protocols were observed. There were sanitizer sheets and clean carts. They were cleaned by the employees, we did not even do it ourselves.
Times have changed.
This store has gone down dramatically. I do not know what has changed. We are still in a pandemic, right? And even if we weren't, where is the pride in presenting the store, the place where we all get the food we eat?
I have talked to the store employees, the management, called the corporate offices, and today I spoke with environmental health department.
Somehow, suddenly, no one is interested in maintaining the sanitary conditions.
I am including pictures of the store. This is my second set of pics like this. I don't know who would care that customers are horrified by the lowering of standards in this store, but I do. People, do something. This is not a sanitary store in a pandemic, and I don't see any other Smith's Grocery Stores in this condition.
Desired outcome: To see the cleanliness of the store up to the previous standard. Clean.
 
             
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                     
                    
I agree I deal with this at my local store at Tramway & Central