United States - 55439
this is the email that i have written to smart style if you want pictures i can email them to you I will...
I got my hair done about 6 weeks ago.Color and cut.I went back 1 month later with a appt (.for touch ups). I was told to do this. So it wont cost as much to get my hair done. I went in the lady sitting on the chair talking on her phone. Would not help me. She said my hair did not gow out enough. And went back to talking on her phone. I asked her what products they had for my hair to make it soft and shiny. She told me to go some where else and buy products. And she resumed with her phone call. I went back again last night at same time 2 weeks later. I asked her if my hair was ready she said she did not have enough time it was 6:30. They are open until 9:00. Guess what she was doing sitting on the chair talking on her phone.She did not even hang up her cell phone when I walked in. I asked her if she would do my hair now she said no not enough time.she said i needed to call. I said you have turned me away 2times. I was VERY VERY ANGRY!!! There was no other customers there. All she wants is to sit and talk on the phone and get paid. I will go somewhere else and get my hair done from now on. I thought customers always come first. Not her friends on the phone.
LW... Junction city ore.
Located inside wal-mart #1254
1521 interstate 35 e
Bellmead, tx 76705
I visited smart style on may 23, 2007 at 10:15 a. M. To get an adult cut. I told the stylist that I wanted only 3 inches taken off from the bottom and if she could layer my hair. You wouldn't believe what I got!
I am 22 years old and love my long hair... I mean long; down to my lower back. I only wanted to take a little off because those three inches were getting nappy. What in the world did she do so that I would have to complain? The stylist shampoos my hair and then cuts my hair just below my shoulders!!! No, no she doesn't stop there. She continues with the layers and let me tell you, I got layers alright, 2 defined ones.
She kept the lower portion of my hair shoulder length and then she just cut an upper portion 3 1/2 inches shorter!!! If that wasn't bad enough, she continues to cut my hair by pulling it to the side and cutting at an angle. The stylist then proceeds to leave my hair wet, and I had to ask her to blow dry it... Like I want to walk around wal-mart with wet hair. When she did blow dry it and I got to look in the mirror, I noticed how short it was and didn't say anything. I should have.
I did not know how horrible she had cut my hair until may 23, 2007 at 7:30 a. M. I took a mirror so I could see the back of my hair and I was horrified to see how defined the 2 layers were. Then, I look at the front of my hair and the right side is longer then the left!
There is nothing I can do now. A refund is not going to get the 10 inches of my hair back.
I went into SmartStyle Hair Salon which is located inside of Wal-Mart for a haircut which includes a shampoo...
About three weeks ago me and my 2 yr old daughter went it to a smart style located in side Walmart in Dickson, TN.
This was supposd to be a exciting time for my daughter it was her first hair cut instead it tured out to be a nightmare for her during the course of the hair cut my 2 yr old was giving a sucker because she was being so good after the hair cut i asked if there was some where i could wash her hands one of the ladies told me that i could take her to the back room i then opened the door and to my surprise there was two ladies in the back room having sex the manager had another lady on the washier with her pants down pass her ankles. I have contated john biggs of the corporate office with little to none results the manager of this store is still there to think they gave her the presidents award with all expense paid trip to greece this is how smartstyle/regis rewards managers who have sex in the stores on company time.
I am not a person who normally complains and probley would not be complaining had I not gone for a hair cut...