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Sixt
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4.0 1623 Reviews

Sixt Complaints Summary

43 Resolved
390 Unresolved
Our verdict: With Sixt's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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K
12:41 pm EDT

Sixt overcharged

I have booked car with sixt through expedia for 5 days and total money was $391.00 when we went to pick up the car we decided to keep it for 4 days and the final price (includes all charges) came to $319.00. Receptionist charged my card $519.00 ($319 + $200 security).

I received the invoice after two days from the return and they charged my $426

No explanation why they did over charge.
I returned the vehicle in same condition with fuel tank of gas as picked up.

Sixt is a scam and i would reqoto other don't go with sixt even they show low price because they will charge extra money later.

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R
11:29 am EDT

Sixt trying to charge me for damage. sx-[protected]-66-83, 6024kxf

I am having an issue with your Barcelona rental office about damage which I can catergorically confirmed never happenned whilst the car was with me.
Happy to take a polygraph.
Even though I am fully insured, feel it is not fair for the insurance company to compensate me for something did not do. I am at impasse with your Barcelona office.
Brief report:
We got the car at 1.00am & was parked so close to the pillar that could not see any marks because the car was dusty. Also no one came to check the car with us. At 6.03am before setting off, my friend & I checked the car when noticed slight damage. Took the photos which have sent to your claims department. Almost a week later had an email about damage. Thank you.

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6:10 pm EDT

Sixt charging below the belt

Even if as seen on the document, the fuel is full 8/8 when I returned the car. How can you charge? Please refund the amount 40, 15 euro as soon as possible.
I attached that I return back fuel is complete, but you charged from my credit card stealthily. I will also expense complaintment to the my bank. You are terrible company and not professional. I am waiting.

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Dick Ng
Port louis, MU
Mar 14, 2022 12:21 pm EDT
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I was also overcharged for apparent fines that I received once for 79 euro and one for 29 euro and when I complained that charges another 79 euro I am don't trust this compony

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D
3:51 am EDT
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Sixt emergency support service for sixt

We rented a car from pisa airport. Reservation number [protected]. First, we had to wait 40 mins to get the car. On the same day when we reached our villa, we noticed the car had a slow puncture. There was no spare tyre or repair kit in the car. WE tried to fill air at a gas station, but it did not last long. We then called the SIXT support service, they sent a tow car to tow the car away. We were staying as most people do, in a remote villa amongst the vineyards and not in a bustling city centre. We called sixt and said if you tow the car away, what happens to us, how do we get around. The reply was go to florence and get another car, we will give you 50 euros for taxi. The taxi to florence is 120 euros. Besides that, i am on holiday, time is precious, and car problems should be the rental car company issues, that's what we pay for. The right thing to do is send me a another car and take this car away, or send a mechanic with a spare tyre, but not leave the customer stranded in the middle of a vineyard with no car. This service is completely unacceptable, and the fact that the car is not checked for safety before giving to the customer is also a concern. The tyre could have burst while driving. We take your cars and put our safety in your hands, it is your responsibility to ensure that we stay safe and our problems are attended to professionally and with customer comfort comes first. I eventually had to call london sixt to help, as english was hard for them to understand in Italy. I will never use sixt again.

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4:34 pm EDT
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Sixt rental car

Dear Sirs,

I have recently rented a car from Sixt at Dublin airport (RA 5570937). I am an experienced and prudent driver, even driving on the left side. I have had the car for 10 minutes (!), driving not more than 3km, and white smoke came out of the engine. I have called roadside assistance immediately. They suggested that maybe I had started in third gear, but I am 100% positive that I did not, it was 1st gear. I am well versed in handling manual cars. I have reported that to the rental desk and signed a paper that I deny any responsibility. I had doubts about the car, because there was actually a half empty box of grapes on the co-driver seat when I picked it up; I had doubts the car was ready, but as there is no one attending in the car OCLC I took it and drove to my hotel. Now I see that Sixt charged the guarantee fee of 1.500 EUR. I deny any responsibility for this damage and would suggest that the car was not in good condition at pick up.

I would ask Sixt to release the guarantee fee to me.

Kind regards

Michael Steidl

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1:49 pm EDT
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Sixt car rental wrong charges

I had the misfortune to rent a car with the company Sixt from Portugal from 23rd to 24th of May 2019, Invoice Car Rental [protected] SIXT PORTUGAL.

The car was picked up in Lisbon and delivered in Porto, both cities in Portugal.

When delivering the car in Porto the attendant informed me that everything would be alright, but to my surprise last 29/05 I received an email from Sixt wanting to charge me the exorbitant value of 1741.09€.

Unfortunately the company has no way of clarifying by phone, only by email and the same is done in a very time consuming process and with little clarity by their replays.

I will number some points that I have questioned them and I had very little clarification:

1- Picture where it shows the scratch is not clear (attached), I do not see any risk, much less something that is bigger than 5cm; (since they say they only consider damage as scratch greater than 5cm)

2 - The place where I removed the car (Lisbon) the car was in a dark parking lot, low light (indoor garage) and with cars very close, the alleged risk is in the lower part of the car, which would make it impossible to check it visually the withdrawal of the car considering the conditions of the place;

3 - The attendant who received the car in Porto assured me that I would not be charged for this damage since it was a very difficult place (under the car) and that the scratch, which I did not cause, was less than 5 cm . If at any point he told me that there was any possibility of charging for the same, if he had told me, I would have solved that situation the same day at the place of drop off (Porto).

4 - The amount they want to charge does not make the slightest sense - Value of the Franchise = 960€ / Value of the concert according to the attachment of the e-mail = 171.09€ / Amount they first mentioned that would be charged = 1741.09€ (makes no sense)/ Amount my e-mail questioning the different amount they said the correct amount would be = 45, 91€/ Amount charged from my card without my authorisation = 206, 10€.

I take this opportunity to demonstrate my discontent with the treatment I have received from Sixt, numbering them in:

1- Delay in care when picking up the car in Lisbon;
2- I had no follow-up on the inspection of the car in Lisbon;
3- Car delivered was not the car booked, car with many scratches, although I complained they mentioned I did not need to care about the scratches as they would only consider scratches longer than 5cm (I didn't have a ruler to measure every single scratch of the car);
4- Delay on checking out when delivering the car in Porto;
5 - Clack of clarity in the inspection of the car when delivering in Porto, the attendant assured me that that scratch (which I did not cause) as explained above would not be considered as new damage to the vehicle;
6- They take a long time to respond my emails and when replay, gives me a very vague explanation and don't take in consideration any of my points.
7- Charged my Credit card even though I left clear I did not allowed until the situation was clarified.
8- I've been trying to contact Sixt in every possible way, but that don't seem to care about my dissatisfaction, nor to go through all the e-mail thread already exchanged between us to analyse my case.

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7:38 am EDT

Sixt accused for accident (scratch) that I haven't made

On 28th of May 2019 myself together with other 4 colleagues of mine we booked a car (Audi A6, booking ref. [protected]) from sixt office in Grand Westin hotel in Munich. The employee of sixt in the hotel made the booking using the Emirates platinum discount that we are entitled. When I took the keys from the sixt employee I asked him male guy) if any sixt staff would escort me to the car to fill in any forms and check the car and he told me there is no need. When I went to car I did the mistake of not checking it thoughoury from the outside because I was very excited to drive such a luxurious car. When I arrived back in the hotel at 19:55 (5 minutes before the staff finish their shift) I asked the employee(female this time) if they would like to check the car before I leave but she said there is no need. I did not insist because the sixt employees were very irritated and made faces when they saw us approaching because they thought we would delay them.
Today I received from sixt an accident report under ref [protected] about a damage (scratch) that I never made. I know that I should have checked before I take the car but not of the employees at check in or check out was willing to assist us. I have my 4 colleagues as witness that I haven't caused any damage to the car

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12:56 pm EDT
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Sixt sixt car rental unsubstantiated claim (do not rent from sixt)

Dear Sir,

We are writing to you regarding the incorrect charge from Sixt car rental, and we would like to dispute the charge.

On the day 6/4/2019, we collected the car at Vienna airport with Sixt agent named Mr. Souleymane Tirera at 21.35 hrs. We have noticed that there were some damages on the car which were not recorded in your pre-rental inspection. We have made note with the agent right away. Nevertheless, only additional new damage at the front sill was recorded in the system.

We also have noticed the scratches at the rear bumper and informed Mr. Souleymane Tirera; Sixt agent.Mr. Souleymane Tirera; Sixt agent confirmed and ensured that they didn't need to be recorded in the form as Sixt didn't pay attention to such scratches at the rear bumper as there were from the baggage loading from previous customers. With confirmation from Sixt agent, we trust in his specialist and integrity. Thus we were made to beloved that such scratches can be dismissed.

This situation happened in front of Sixt office at Vienna airport at 21.35 hrs. Thus, this conversation can be found from the surveillance video at the scene that there were the discussion regarding this issue.
Moreover, attached is the check out form FB-046-JR. to confirmed that there were additional 10 Centimetres car damage which was not recorded by Sixt office. This can be shown that the damage itself has been missed from Sixt system. If we had not seen such damage; we would be again charged by Sixt. This can be shown that Sixt inspection system is very loosen; thus, this might lead to customer being exploited. We have attached the pre-rental inspection sheet to show that there was the damage missed from Sixt record and was informed to the agent right away.

We insist that such damage hasn't been caused during our rental period. We deny the damage and thus the charge, and respectfully request the matter to be drop at once.

On the other hand, on our previous e-mail, we have requested following documents from Sixth Car Rental in order to reassure that such damage was made by previous renters. However, nothing was provided by Sixt.

a) rental forms for the five rentals preceding mine and all rentals subsequent;
b) vehicle condition reports for the vehicle for all rentals;
c) photographs of the vehicle when we pick up with the picked up date stamped especially at the rear bumper.
d) VDO surveillance in front of Sixt office during 20.00 - 22.00 hrs which will show the discussion regarding the bumper.
e) VDO surveillance on the returned date.

Moreover, when we returned the car on 15/4/2019 to Sixt agent at Vienna airport, they confirmed us everything was fine and have a good day. Sixt attendants didn't mention any damage on the vehicle; otherwise they would have alerted us.

Upon presentation of the above, we have denied all the false damage charge to Sixt, and revoke all authority to charge our credit card. We have attached the document

HOWEVER; on 22/05/2019, Sixt has replied us an e-mail insisting for the false claim, WITHOUT providing us the legitimate evidences; requested the documents and VDOs. The correspondence e-mails can be found below.

With the provided information, we insist that the charge that Sixt sent us is unjustified and seek for your help to investigate on this issue.

Thank you very much.

Best Regards,
Nilapat Chonlacoop
[protected]@hotmail.com

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12:57 pm EDT

Sixt shlomo sixt, haifa

Hi! I took car after paying prepayment through EconomyBookings and came to the office with voucher, confirmed that prepayment is mad and with amount of money to be paid after rent.
Unfortunately, Shlomo Sixt employees didn't confirm that any prepayment is received by them, at the same time they confirmed that car is successfully booked by this voucher.
At the result I should pay this prepayment twice in order to hire car.
Unfortunately, EconomyBookings doesn't agree to pay this amount of money back and Sixt says that this is my issue with EconomyBookings.
It's very strange position for company with brand history of more than 100 years. I can easily provide my correspondence with Sixt via email if needed.

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M
1:12 pm EDT

Sixt illegal charge

Good morning,

I have been renting cars from Sixt for many years and never experienced such bad service as in Malta.

I was given a Peugeot station wagon with only 700 km on the counter. 

After 2 days of driving in very normal circumstances the clutch gave way.

The sixt agent claims that it is my responsibility to pay for fixing it and had me pay 700 euros for that.

I never heard that customers have to pay for technical problems when renting a car.

Please advise.

Myriam Asseily 

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K
4:11 pm EDT
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Sixt unauthorized charge

I received my invoice and it states that i authorized premium protection pkg. which I did NOT. I did agree to the prepaid fuel option but I specifically declined not once but twice for the insurance because I have full coverage with State Farm. And I had purchased a separate policy through Allianz (Policy #CTWUS6000025968) just for the down time if anything should have happened. I have tried to explain that possibly a box had been check or initialed wrong. But have just been told nothing will be done about this because I no longer have my original receipt. I believe it was left in the vehicle but I am not sure. I do believe that there are cameras in the rental booths and that this can be verified easily.
I rent from your company often and have never been treated so rudely.
Also the invoice states that I was helped by a Ms Nicole B.
She originally messed it up so a gentleman had redone the paper work from the beginning with drivers license, credit card etc. but the receipt does not show that.
Kathryn L Tuttle
9938 S Straight Circle
Palmer, AK. 99645
[protected] or [protected]
Contract #[protected]
Reservation #[protected]
Date 03/15/2019 - 03/28/2019
An additional charge to my card for $951.33
The gas charge was for $47.16
I would truly appreciate a refund for the balance $904.17

Thank you and look forward to hearing back from you soon.
Kathryn Tuttle

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2:50 am EDT

Sixt unsubstantiated damage claim leading to unauthorized credit card charges

Stay Away from SIXT in Portugal!

This organisation is using a systematic process to increase revenue. Neither SIXT Portugal (franchise company JAPrac Rent-a-Car) or SIXT Main Office in Germany show any interest to take corrective action.
If by mistake renting a car from SIXT, I suggest a change of credit card ASAP after rental to avoid charges that may occur many months later when SIXT simply transfer the charges to a debt collector if their charges are not paid within 14 days.
Here is my horrible experience brought on me by SIXT 2 ½ months after returning the rental car 11th of July 2018:

At pickup in Lisbon SIXT provided a BMW (in lieu of the booked Renault Scenic) with significant wear and tear and several scratches, paint blemishes and small indentations similar to the one later referred to in their claim. The car had a damage above one of the front tyres which I photographed.
When mentioning and pointing out the various damages, the SIXT representative stated that the damage over the wheel was already recorded and that other damages pointed out by me were insignificant and the result of normal wear and tear on a rental car and did not require recording on the SIXT pick up-document. Following the directions of SIXT representative, no other damages were recorded at pickup in Lisbon.

When one day later delivering the car to SIXT at Porto airport, SIXT representative confirmed the instructions given by their representative in Lisbon were correct and in accordance with SIXT company standards and that he only had to make the report in order to update the car condition for next rental. I signed the check-in protocol after stating in writing that I had not damaged the car and would not accept liability. The SIXT representative stated there would be no claims from SIXT.

Whilst I in all aspects followed the instructions and directions of SIXT staff, I have been forced to pay 235 Euro (200 Euro for the invented damage and a 35 Euro fee for their incompetent handling).
In addition it can be mentioned that SIXT did not reimburse me for the faulty GPS navigator I paid extra for.

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1:43 am EDT

Sixt discrimination

My name is Elke Chiang. On April, 2019 in the morning, Scottsdale Downtown (AZ) the lady at Sixt (Olga P.) compelled us to provide an active phone number, we don't have it as we don't live in US. We provided our national phones and email, however Olga said she WILL NOT GIVE the car unless she confirms we have an active phone number. My husband (polio in left leg) and I had to walk for more than an hour that Sunday to look for a chip and activate it….discrimination? After walking for more than an hour we came back with the chip..she called to that number to confirm it was activated! Never have seen this in my life…The top: the only calls we received were from Sixt : Olga called to know if the car was OK and later we received another call telling that a guarantee has expirated and we may renew it by paying additional fee!
Again please, I may not want to proceed further…please show us where this condition is PUBLIC by Sixt, that is, that Sixt will not give the car unless an activated number is provided by the customer .
If we knew this in advance we would have got a chip with anticipation to avoid long walkings with my husband (polio) Thank you.
Contract Nr. [protected]
Customer: Alex Chiang Nicolini
[protected]@hotmail.com

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5:51 pm EDT
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Sixt rental car

Rented a car. Turned it in & took a video and pictures of car. A week after returning car they billed me for alleged damages. They sent me a picture of damage to car except car in photo wasn't the car I rented. Different license plates and different bumper. They are crooks in the French Caribbean. Had problems in Guadeloupe & Martinique with cars. No wonder American tourism is limited on the islands.

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6:35 pm EDT

Sixt overcharged for rental

I rented a car from sixt for 3 days Friday sat sun and hand back on Monday at same time I took vehicle out there was only one worker in office and I had to wait till he dealt with other customers ge did finally check car In why has sixt billed me for 4 days rental the car I had was not even fueled up properly I think I ended putting extra £20.00 petrol in it when I tanked it up on handback have rented frequently from sixt I. Not happy my initial rental cost was 111.00 you have billed me 148 ? Wow this is not on

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7:48 am EDT

Sixt Unadvised deposit not returned

I rented a car from sixt at madrid airport from 15/3 until 19/3. I prepaid extra insurance to avoid having to leave a deposit.
On arriving to collect the car I was told there was an obligatory extra deposit for all car rental in spain of 300 euros which would be blocked on my card.
This was not clear when making the booking on line but the desk clerk told me in is stated in small print.
When I returned the car I expected this deposit to be returned to my card imediately, but was told that this would take 4-5 days. When I protested the agent came with me to the terminal and made a phone call to visa and told me they would unblock the amount on my card the same day or the next day.
As of today the 300 euros has not been returned to my account.

Firstly, I think it is not good practice to hide extra charges: these should be clearly stated. I am still not sure what the deposit was for.
Secondly, you should return the deposit immediately when the car is returned.
Thirdly, your agent said the deposit would be returned but this has still not happened.

This has caused me considerable inconvenience and I am not at all confident in sixt as a result.

The reference number on the bill is: 939607105100m00n

My visa card number is [protected]

I look forward to rapid resolution of this matter.

Douglas robinson email: [protected]@gmail.com

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3:08 am EST
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Sixt little engine oil

I must have driven a few hundred miles and some parts of Catalan . As I am living 50 km South of Barcelona. And I hired it from Barcelona Airport, Spain.

The engine oil warning oil light has come on.

My business and holiday has been inconvienced.

Sixt Car Rental SHOULD check the oil before giving it to the customer.

Oil light normally comes on after 5000 miles or 8000 km

Now they are being difficult in a replacement car and COMPENSATION of lost time and money.

They expect me to have the car towed. And a replacement given.

This is going to take all day of waiting.

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6:30 am EST

Sixt payment & service

We are sorry to choose sixt car rental since:
We rented a car by sixt via internet booking system of sixt for our trip to phuket.
*the reservation and payment executed by our virtual credit card 3 weeks before we take the car.
*3 weeks later (today) when we came to phuket sixt car rental office in airport, we learned they can not rent the car although they take the payment.
*the reason they say it's because of using virtual credit. Because their system need to take the credit card by hand and put it to the post machine when we turned back the car, which is so nonsense.
The nonsense point: sixt car booking system confirms the virtual credit car during online payment before we take the car. But the same system do not accept to give the car since they can not hand it a card when we returned back the car. But they say even they can not rent the car, they take the money anyway.
Virtual credit card is a safer way to pay online bookings.
If a company can not work with virtual credit car, that company system shall not confirm the payment and shall not take the money.
How am I be sure that this is not a trick to seize the money?
We have to rent the car by paying double and also one full deposite and it took 1 hour at airport.
Now it seems we will struggle to take extra full payment money back and ending the deposite when we turned back the car.
Seher günaltay

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5:03 am EST

Sixt car rent, no compromise, no service

I made a car rental reservation for yesterday through your website. I received the email and arrived at the meeting point of the Lisbon airport (as directed in the email) 5 minutes before 20:00 and waited until 21:00 and no one from Flizzr appeared to give me any advice about the which had occurred. The company's lack of commitment is something I have never seen anywhere, since I had a reservation and I counted on the vehicle to carry my luggage, which generated great problems to solve.
On the other hand, the reservation was made through your website, which gave me some confidence, however, even though I got in touch, the clerk informed me that there was nothing that could be done other than this complaint.
At the end I made a reservation that did not help, which involved two companies which I can not trust because they do not guarantee the service you propose.

I would like at the very least to have the chargeback of the reservation on my credit card.

Best regards.

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1:05 pm EDT

Sixt sixt rent a car scam

Rented car from Sixt in Faro and returned in Lisbon Portugal.
The agent had some trouble with his computer so he offered an "Upgrade" ( bad joke). He attempted to sell us full insurance but we didn't buy it. So when it came to inspecting the existing damages the "cool" agent told us that this is Sixt and not just some second line company. In Sixt you see, they don't count small surface scratches as damage at all. It has to be longer than 10 cm and deeper then 0.5mm in order to count. Close to midnight and tired from the flight, we must have overlooked a tiny scratch line on the driver's door. But hey, this is "SIXT" after all and so If we were not able to spot it at first sight, it must be negligible, right?
Wrong!
We arrived at Lisbon airport and a guy started examining the car and straight he got to the driver's door and showed me this tiny totally polish-able with wax scratch (I have a picture of it). It was so conveniently long to count as damage. He marked it strait away in the form and left me with some other two folks to complain in disbelieve. I did complain and asked the two Sixt officers to look again and they kind of agreed it is not deep, but as the examiner already flagged it in the form, they could do nothing about it. I said to myself, fine it will take some polishing effort, so very enough and asked for the cost. He said it will cost 260 Euro.. And they also made a comment that if I have a full cover, I shouldn't worry about it.

What a bunch of ruthless scammers.

I objected on the form, but have little hope now reading all these other complaints here.

Oh and BTW we have discovered 2 days after taking the car and when the temperatures dropped down, that it has only working air conditioner but no heating at all. We traveled in the last two day in freezing conditions because we constantly needed the air-con to dry the moisture from the windshield.
OMG never again Sixt.

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Sixt Customer Reviews Overview

Sixt is a global car rental service that offers a wide range of vehicles to suit various transportation needs. Customers can choose from compact cars, sedans, SUVs, and luxury models, depending on their preferences and requirements. The company also provides options for van and truck rentals for larger groups or cargo needs. Sixt facilitates easy online booking and has numerous locations for convenient pick-up and drop-off. Additionally, they offer flexible rental periods, from short-term to long-term leases, as well as additional services such as insurance packages and 24/7 customer support.

Sixt In-depth Review

Company Overview:

Sixt is a well-established car rental company with a rich history and global presence. Founded in 1912, Sixt has grown to become one of the leading players in the industry. The company's mission is to provide customers with high-quality vehicles and excellent service while maintaining a commitment to innovation and sustainability. With a strong market position, Sixt operates in over 100 countries worldwide.

Services Offered:

Sixt offers a wide range of vehicles to cater to different customer needs. Whether you're looking for a compact car, SUV, or luxury vehicle, Sixt has you covered. The company provides various rental options, including short-term and long-term rentals, as well as convenient one-way rentals. In addition to car rentals, Sixt also offers additional services such as chauffeur service and car sharing, giving customers more flexibility and convenience.

Pricing and Packages:

Sixt offers competitive rental rates and transparent fees. The company provides customers with clear pricing information upfront, ensuring no surprises when it comes to the final bill. Customers can also take advantage of discounts and promotions offered by Sixt, making their rental experience even more affordable. Insurance options and coverage are available to provide peace of mind during the rental period.

Booking Process:

Sixt provides a user-friendly website interface, making it easy for customers to navigate and book their desired vehicle. For added convenience, Sixt also offers a mobile app, allowing customers to make reservations on the go. The reservation process is straightforward and hassle-free, with various payment options available to ensure security and flexibility.

Vehicle Quality and Maintenance:

Sixt takes pride in maintaining a fleet of high-quality vehicles. The company ensures that its vehicles are in excellent condition and regularly maintained to meet safety standards. Cleanliness is also a top priority, ensuring that customers receive a clean and comfortable vehicle. All vehicles are equipped with safety features and equipment to ensure a safe and enjoyable driving experience.

Customer Service:

Sixt is known for its excellent customer service. The company provides responsive and reliable customer support, available to assist customers throughout their rental period. In the event of any complaints or issues, Sixt handles them promptly and professionally, ensuring customer satisfaction.

Pickup and Return Experience:

Sixt aims to provide an efficient pickup process for its customers. The company ensures that the vehicle inspection and documentation process is thorough and well-documented, ensuring transparency and accuracy. The return process is also hassle-free, allowing customers to easily return their vehicles and complete the rental experience.

Locations and Accessibility:

Sixt has a wide network of rental locations, making it convenient for customers to pick up and return their vehicles. With a presence in both airport and city center locations, Sixt ensures accessibility and convenience for its customers. The pickup and return locations are easily accessible, providing a seamless rental experience.

Customer Reviews and Ratings:

Customer feedback and ratings play a crucial role in assessing the overall customer satisfaction of Sixt. The analysis of customer reviews reveals common positive experiences, such as excellent customer service and high-quality vehicles. Some customers have reported negative experiences, such as delays during the pickup process. Overall, Sixt maintains a good reputation and strives to address customer concerns.

Sustainability and Corporate Social Responsibility:

Sixt is committed to sustainability and corporate social responsibility. The company has implemented various environmental initiatives and practices, such as promoting fuel-efficient vehicles and reducing carbon emissions. Sixt is also actively involved in the community and strives to make a positive social impact. Transparency and ethical business practices are at the core of Sixt's operations.

Additional Services and Partnerships:

Sixt has established partnerships with airlines, hotels, and other businesses, offering customers additional benefits and discounts. The company also provides various additional services, including GPS rental and child seats, to enhance the rental experience. Sixt's loyalty programs offer customers exclusive benefits and rewards, making it a preferred choice for frequent renters.

Comparison with Competitors:

When comparing Sixt with its competitors, key features and services stand out. Sixt's wide range of vehicle options, excellent customer service, and global presence differentiate it from other car rental companies. The company's commitment to sustainability and corporate social responsibility is also a unique selling point, setting it apart from its competitors.

Conclusion and Recommendation:

In conclusion, Sixt is a reliable and customer-focused car rental company with a strong global presence. With a wide range of vehicles, competitive pricing, and excellent customer service, Sixt provides a seamless rental experience. The company's commitment to sustainability and ethical business practices further enhances its appeal. Overall, Sixt is highly recommended for potential customers seeking a trustworthy and convenient car rental service.

How to file a complaint about Sixt?

Here is a comprehensive guide on how to file a complaint against Sixt on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Sixt in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sixt. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Sixt on ComplaintsBoard.com.

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Sixt contacts

Phone numbers

+49 180 625 2525 +1 (888) 749-8227 More phone numbers

Website

www.sixt.com

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Use this comments board to leave complaints and reviews about Sixt. Discuss the issues you have had with Sixt and work with their customer service team to find a resolution.