The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Singapore Post (SingPost)item delivered but never received

A Dec 05, 2018
This review was posted by
a verified customer
Verified customer

Item was delivered on 22 Nov when tracked online but nothing was delivered in mailbox. Checked with customer service and was told they will investigate and revert. Waited for a week and the reply from customer service was that item has been delivered to the address on 22 Nov! What kind of investigation is this? After waiting for a week, the reply is the same as tracking online! Checked with the seller and verified that the address is correct.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Singapore Post (SingPost)'s response · Dec 06, 2018

    Hi, alow00. Thanks for sharing with us your concerns. Please allow us to look into this and we will get the team to update you.

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