ShutterStock — Can't cancel plan
I have registered on Shutterstock for the 1-Year Subscription, Standard License with 750 Downloads per Month - with monthly payment. Due to this, I had a discount.
I realised that I don't use so many images and asked them for a solution to get a more affordable plan with less images.
Their answer was this:
"I checked your account and the charge you're seeing is the monthly payment for your annual plan, which includes a discounted monthly rate. When you activated your plan, you opted for the annual commitment with the option of paying on a monthly basis. For those reasons we can't cancel your subscription at this time."
I've read the terms of agreement and it doesn't say anywhere that I can't cancel this subscription. It is outrageous! Am I obliged to pay them for the rest of the year?!
What can I do to get out of this mess? Please, please, please help!