Menu
That's Great News Customer Service Phone, Email, Contacts

That's Great News
reviews and complaints

That's Great News's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.thatsgreatnews.com
www.thatsgreatnews.com

Learn how the rating is calculated

2.7 29 Reviews 16 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

That's Great News reviews 29

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

That's Great News The plaque is very good quality and professionally manufactured

The plaque is very good quality and professionally manufactured. it was made precisely as I had ordered and it was delivered promptly, in perfect condition. This plaque is particularly important to me and my business because it is the first publication to our industry since my husband passed away. it is a recognition that honours his legacy and introduces the continuation of the business we began nearly 30 years ago. I am so pleased to have a professionally produced plaque for our office. I would highly recommend this company and would not hesitate to work with them again

Read full review of That's Great News and 4 comments
Hide full review
4 comments
Add a comment
T
T
T. Cremin
,
Verified customer This comment was posted by a verified customer. Learn more

Professional service and excellent quality! Would definitely recommend to anyone interested!

C
C
C. Feest
,
Verified customer This comment was posted by a verified customer. Learn more

I love the way this company me when I had an issue with my order. I'm sure we'll both admit they got it wrong the first time and/but when let them know, That's Great News, LLC re-did my order and they was really professional and also in a timely manner I might add! People always remember the way another makes you feel. So chalk me up for a great experience with this company.

H
H
H. Little
,
Verified customer This comment was posted by a verified customer. Learn more

They are now incessantly calling Canadian employers of people who have been mentioned in articles despite being told to remove us from their lists AND blocking their numbers. They're using SPAM tactics - changing numbers, lying about the articles (saying authored when the person is just mentioned once), multiple calls everyday, etc.

K
K
K. Morar
,
Verified customer This comment was posted by a verified customer. Learn more

All is well. Had an issue with blurriness. MaryGrace took control of the situation, and with a little effort, we were able to get a product that was more satisfactory for the client and the company. Excellent customer service.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

That's Great News I am being harassed by this company

I am being harassed by this company. I was featured in the newspaper a couple of months ago, and am continuing to receive emails about an article that was ABOVE the article I was in. (For example, I received an award, but they're emailing me about an article concerning a local college kid in band. NOT ME). I received these emails almost DAILY in September, and requested to be taken off their list, because of the above reasons, and was given confirmation that their records would be updated. I have still received emails since then. -10/10. WOULD NOT BUY FROM THEM BASED ON THIS HARASSMENT.

Read full review of That's Great News and 4 comments
Hide full review
4 comments
Add a comment
U
U
U. Ruecker
,
Verified customer This comment was posted by a verified customer. Learn more

Just want to thank you for a great plaque. I can out exactly like ordered and looks even better than expected. Thank you

A
A
A. Adams
,
Verified customer This comment was posted by a verified customer. Learn more

We love That's Great New! Personalised and friendly service! Real people that take care of their customers!

F
F
F. Kiehn
,
Verified customer This comment was posted by a verified customer. Learn more

Great quality and it shipped fast! Very good company to work with.

E
E
E. Tromp
,
Verified customer This comment was posted by a verified customer. Learn more

This company will hound you incessantly, even if you ask to be removed from the call list.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I have ordered from this company in the past with no issues

I have ordered from this company in the past with no issues. My last order I did not receive. After I paid over 200$. four weeks later I contacted them and was told they do not have a publication or an issue of the magazine, also that they do not have an estimated time on when that will occur. It has been almost seven weeks. I asked to cancel the order and have still not received any response. If you order from this company I would suggest to take advantage of the option to receive your plaque before purchasing. They will email you a photo of your plaque but that obviously does not mean they are able to make it.

Read full review of That's Great News and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
M
M
M. Howell
,
Verified customer This comment was posted by a verified customer. Learn more

They were persistent in offering the plaque. I mean persistent, and in the end, I purchased my plaque it is beautiful and everyone that sees it is impressed with the quality.

K
K
K. Emmerich
,
Verified customer This comment was posted by a verified customer. Learn more

Great quality and it shipped fast! I am very happy with it! Thank you!

E
E
E. Strosin
,
Verified customer This comment was posted by a verified customer. Learn more

Awesome customer service. I just wish they had smaller sizes available too but loved what I got as well. They were able to customize it and responded very quickly.

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

That's Great News We publish a magazine and have recently had a rush of complaints from our clients about calls and emails from Great News offering to sell them

We publish a magazine and have recently had a rush of complaints from our clients about calls and emails from Great News offering to sell them plaques promoting their editorial feature from our publication. The clients are considering it spam, worried it's a scam and don't like the harassment of the numerous calls and emails, and what they are stating to be shady tactics to attempt to make a sale. Bottom line though is that our content is copyrighted and is being attempted to be used by this company without our permissions, to make a profit. I would ask that they stop contacting our clients and using our copyrighted content.

Read full review of That's Great News and 4 comments
Hide full review
4 comments
Add a comment
E
E
E. Ortiz
,
Verified customer This comment was posted by a verified customer. Learn more

Great Plaque, looks beautiful and very professional! Highly recommend. They did everything for me, just had to make a few choices regarding the look and engraving on the bottom.

Z
Z
Z. Beatty
,
Verified customer This comment was posted by a verified customer. Learn more

They create beautiful plaques that we show off in our office entry. Everyone is so impressed!

D
D
D. Bogisich
,
Verified customer This comment was posted by a verified customer. Learn more

Speedy delivery, came just as promised, and my big media event is sitting proudly on my office wall. Thank you TGN!

S
S
S. Heller
,
Verified customer This comment was posted by a verified customer. Learn more

Terrific business. I had questions and customer service was extremely helpful and responsive. Delivery was quick and the final product was terrific. I'll definitely be using That's Great News again. Thank you!

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I recently had a plaque done by That's Great News, LLC

I recently had a plaque done by That's Great News, LLC. They did a wonderful job. I received my order quickly and it was exactly what I ordered. I had never purchased something like this before so I really didn't know what to expect, or what it would actually look like. Everyone in my company was so pleased when we received it. We are planning on ordering two more to showcase various magazine articles that have been done on our company so we can showcase them proudly in our new showroom. I think sometimes as a small business owner it's hard to spend the money for something like a plaque - but once we saw the result we knew it was a solid investment. Thanks for doing such a wonderful job!

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I was featured in an article and That's Great News reached out with marketing about their services

I was featured in an article and That's Great News reached out with marketing about their services. In response to some other customer reviews, I have to say that their marketing made it very clear that they were not associated with the publication I was featured in. I did not feel harassed and the outreach was (1) intro email, and then (1) follow-up. I am actually not a subscriber to the publication I was featured in, and so getting a hard copy to was a little complicated. Then I remembered the That's Great News correspondence. It was easy to order, it arrived quickly and in great packaging, and the quality is wonderful. I am so happy! It is officially on my wall and It commemorates a milestone for me. That easy.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I have tried several times to unsubscribe from their email lists, my IT department has even tried to block their domain but somehow they keep

I have tried several times to unsubscribe from their email lists, my IT department has even tried to block their domain but somehow they keep getting in. It's harassment, it's excessive and it has to stop. Several of my coworkers get these emails multiple times a week from multiple email addresses. Seeing "Kelly N in my inbox every. single. day. is a new form of torture and puts me into an immediate rage. I see below they are saying that email addresses have been removed but I bet those people start getting emails again as soon as their name is released in a news article. If not resolved I will issue a formal complaint. It's beyond any spam I have ever experienced. And it goes without saying I will NEVER use them.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News Great company, great products

Great company, great products. We are a Residential design firm and our image is everything. We must impart confidence to our potential and existing client base. Hence. we work consistently to maintain a presence in relevant publications with interviews of our principals and, we seek peer recognition awards annually. Once attaining either, it's important to keep them alive and ever-present. That's where these guys come in. When a client comes into our studio to evaluate our capability, they are greated with a tastful array of these accomplishments. Since all are produced by "That's Great News", they are consistent in appearance and of the highest quality. All at very reasonable rates for the quality. It's needless to say more. We highly recommend That's Great News to keep your accomplishements alive as marketing tools.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News They called my small dealership after the local newspaper did an article on us

They called my small dealership after the local newspaper did an article on us. They were nice and pleasant and sent me an email of the plaques they offer. The article was in 2 newspapers and they called about the article from the newspaper in a different town. I asked them to please use the article from the newspaper in the town we are located in. They said ok and when we got the plaque they used the article from the other town. I immediately called them and they took full responsibility and sent out a new plaque right away with the correct newspaper and said I could keep the first one and didnt charge me another dime for the new plaque. They were very nice and quick. The plaques they made for us are extremely nice. We have the second one hanging in our showroom and the first one hanging in my fathers office. I would surely use this company again.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

That's Great News I have bought 2 plaques from them so far

I have bought 2 plaques from them so far. The first one was gorgeous, came really fast and I had no issues. The second one however was HUGE... like 2'x3'. I called and left a message that I just had no idea where I was going to put this massive thing. The next day I got a call back from customer service. The woman who helped me was SOOOO friendly and professional. She talked to graphic design to see if they could size down my article to send me one that is the same size as my first. She said she would personally make sure it was the correct size before sending it and then email me the tracking information. I was AMAZED at this incredible customer service and how fast they fixed my problem. I was unsure about this service but now I am giving the recommendation to everyone! I wish I got the lady's name but I totally forgot. Please tell your customer service team they're amazing and made my experience aweseome!

Read full review of That's Great News
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News As publishers of ***That's Great News has been continuously harassing clients of my publication

As publishers of ***That's Great News has been continuously harassing clients of my publication despite repeated requests for them to stop. They steal our material to reprint and profit from our publication and intellectual property. They DO NOT have permission to repurpose our content AT ALL. We have made it very clear that we do not want them to use our content or contact our clients and they still are as of last week. They take articles and other content from our magazine and try to sell plaques (using screenshots from outdated issues, which we would never do) back to our clients and other businesses. This relentless harassment reflects poorly on us as a business and has surely cost us revenue. Our clients have made it very clear that they do not appreciate the constant phone calls and emails, and have called us to complain, as they believe they are made on our behalf. I would like them to stop all contact with my clients and to stop using our content and repurposing it WITHOUT PERMISSION immediately.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I made the mistake 6 years ago when I was a new business order of purchasing a plaque from this company for an award I received

I made the mistake 6 years ago when I was a new business order of purchasing a plaque from this company for an award I received. I realized my mistake when I was presented with a plaque at the awards ceremony after I had ordered one from Great News. After doing my research on the company I have wanted absolutely nothing to do with them, yet I have been emailed constantly. Sometimes it's to tell me they have a plaque ready for an award I won (that once I look it up is a 2 sentence mention buried in the middle of an article about something completely different), sometimes it is to tell me that I need to confirm my acceptance of an award. I have asked to be unsubscribed time and time again. They do nothing. Today I got another email which at the bottom of it had an image of their Complaintsboard.com rating. They listed themselves as having 4 1/2 stars. That confused me as I couldn't imagine how that was possible. After looking up their real rating of 1 1/2 stars I decided to write this review. What they are doing to me and thousands of other people is awful and harassing, but apparently not illegal. However misrepresenting their Complaintsboard.com rating seems a bit beyond that to me. I know that I trust the Complaintsboard.com to provide information I need about who I choose to do business with, and I hope someone can do something about this before more people get fooled into thinking that they're a reputable business.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News replied to this review.

That's Great News I can't recall the last time telemarketing became this annoying!

I can't recall the last time telemarketing became this annoying! I must laugh about it now because they are creating unnecessary enemies in the modern world of business. While I can appreciate their vigor and persistence...NO MEANS NO! As an employee of a business, I'd be embarrassed at the idea, that I'd be told to call a business after begin told WE AREN'T INTERESTED IN YOUR PRODUCTS OR SERVICES, over and over again. Usually, all you need to do is verbally express, thank you for reaching out and sharing about your company, we're just not interested and please remove us from your call list. Ok, maybe a second or possibly a third time. I've spoken to over 5 of their telemarketers. I rather hear from robocalls! At least they get it! lol Anyway, needless to say, speaking with the Customer Service Representatives, it was time to channel up to management. Unfortunately, the scam even works within their internal operations. I was put on hold for 21 min when I had to get off the phone to tend to a real job. I don't know if there is more to this company than what we've experienced so far. However, without being all that business savvy, something seems fishy here! We're trying to block their number from our main phone line system, but it has been tricky due to our phone system infrastructure. I am perplexed regarding how difficult it has been to simply delete our number. At this point, not only have they caused harm to their own brand, but have further grieved some employees within our company. It's not great news...or a great sales tactic at all. Professionalism and respect usually go a LONG WAY! They may want to try this.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

That's Great News complaints 16

ComplaintsBoard
I
3:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News Spam calls

I work for a very large university. This company calls our admissions office repeatedly to ask for people that do not work in our office, our building, or our department. We have never heard of these people. If you are going to make spam phone calls, at least have the decency and the diligence to find the correct phone number for the people you are trying to scam. If you can find their name, you can certainly do a Google search for their directory information.

Desired outcome: Stop calling us.

Read full review of That's Great News
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News This company calls at all hours of the morning, even before 5 am

This company calls at all hours of the morning, even before 5 am. I am on the Do Not Call registry, I have never done business with this company and my cell phone, the number which they call is used for emergencies related to my clients and business protected under the law. I have asked that they remove me from their list and they still call. They spoof numbers because I have blocked all the numbers they call from.

Read full review of That's Great News and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
C
C
C. Schuster
,
Verified customer This comment was posted by a verified customer. Learn more

This company calls our school district administration office repeatedly wanting email addresses for our board members. We have told them multiple times that we are not interested in their services. They continue to call and a rude when you ask them to please stop calling.

L
L
L. Hyatt
,
Verified customer This comment was posted by a verified customer. Learn more

We are a media outlet based in ***. This company has been harassing our customers trying to sell them their plaques using OUR articles and OUR pictures as well aw OUR logo. Clients call us confused thinking we're in cahoots with "That's Great News", thinking we're the ones trying to up-sell them and requesting we stop contacting them. This is damaging to our reputation. We are in a small, tight-knit community and word travels fast. We've emailed and called the company several times to tell them to stop trying to poach our clients, to no avail. Such a blatant infringement on copyrights can't possibly fall under "fair use". We are seeking that the company CEASES TO TRY POACHING OUR CLIENTS.

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News This business is contacting and harassing several of my clients trying to sell them plaques with our business info on it

This business is contacting and harassing several of my clients trying to sell them plaques with our business info on it. This is not approved by my company and I have called them and asked them to stop. My clients have called me and complained about the way they have been treated by this company and they are confused thinking they are part of the *** Newspaper because the plaques have our information on it.

Read full review of That's Great News and 3 comments
Hide full review
3 comments
Add a comment
F
F
F. Walter
,
Verified customer This comment was posted by a verified customer. Learn more

This business is contacting and harassing several of my clients trying to sell them plaques with our business info on it. This is not approved by my company and I have called them and asked them to stop. My clients have called me and complained about the way they have been treated by this company and they are confused thinking they are part of the *** Newspaper because the plaques have our information on it.

E
E
E. Nicolas
,
Verified customer This comment was posted by a verified customer. Learn more

This company has called our school multiple times in the last two days, even after we have told them we are not interested and to take us off their call list. I last spoke with "Nathan" who took my name and wanted to keep me on the phone after we specifically said that we didn't want to be called. He then called back 10 minutes later and spoke with my office mate

T
T
T. Bayer
,
Verified customer This comment was posted by a verified customer. Learn more

This company has called our organization multiple times in the last two days, even after we have told them we are not interested and to take us off their call list. We are not iinterested.

Is That's Great News legit?

Our conclusion: After a detailed review, ComplaintsBoard finds That's Great News to be a trustworthy company. Although there's a 37% resolution rate for customer complaints, which deserves attention, That's Great News is known for their high standards and safety. If you're thinking about dealing with That's Great News, it's wise to check how they handle complaints.

That's Great News earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for That's Great News. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

That's Great News has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Thatsgreatnews.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thatsgreatnews.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Thatsgreatnews.com you are considering visiting, which is associated with That's Great News, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

That's Great News website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Thatsgreatnews.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with That's Great News's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 37% of 13 complaints were resolved.
  • No reviews for thatsgreatnews.com on popular sites. Be cautious and do additional research. Look for information about the That's Great News and be careful with personal information or transactions.
  • That's Great News protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News That's Great News has made an unauthorized use of *** copyrighted works published in **** magazines

That's Great News has made an unauthorized use of *** copyrighted works published in *** magazines and prepared derivative works in violation of copyright laws. That's Great News neither asked for nor received permission from *** to do so. That's Great News use of ***'s copyrighted works does not constitute "fair use" under 17 U.S.C. 107 nor does the first sale doctrine protect their unauthorized reproduction.

Read full review of That's Great News and 3 comments
Hide full review
3 comments
Add a comment
S
S
S. Bauch
,
Verified customer This comment was posted by a verified customer. Learn more

A company called "That's Great News" based at *** has been soliciting my customers by phone and email in a "harassing manner" according to them to purchase plaques showcasing editorial content published in my magazines (*** and the ***). Given that this is clearly copyright infringement (they are trying to profit from my intellectual property); I request the complaintsboard.com demands That's Great News stop these actions immediately. Please note that this is my second complaint for the same issue. I would also hope the Complaintsboard.com would pull their logo from That's Great News' website as this is clearly misleading. Please advise as to what action you take and I request a written apology from the owner of That's Great News to forward to my clients who have been bothered by his company's illegal, aggressive and harassing sales practices. Thank you, *** Owner

N
N
N. Lueilwitz
,
Verified customer This comment was posted by a verified customer. Learn more

This company is using material printed in our newspaper that is copyrighted. They are using it without our permission and then contacting our subscribers. Our subscribers are tired of being hassled by these people - they don't take no for an answer and continue to hound the people. I would like them to QUIT using articles form our newspaper and to leave our clients alone.

J
J
J. Block
,
Verified customer This comment was posted by a verified customer. Learn more

I have had multiple complaints from clients that have been contacted to buy plaques and have been harrasing them. Then after one customer said No they still sent a plaque and invoice! They have our business info on it as well and this is not approved by us. These plaques are based off a publication we sold and my clients think it is related to us and there is no connection!

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News Every time our business is featured in a newspaper article, we receive a call from this company, soliciting us to buy their products featuring

Every time our business is featured in a newspaper article, we receive a call from this company, soliciting us to buy their products featuring the article. After the first call, I have told all subsequent callers to stop calling us about any future articles and that we do not want to hear from them about their products. They continue to call, despite being asked not to and despite being asked to remove our name from their call list. They just called right now and I had to explain it again.

Read full review of That's Great News and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
M. Lowe
,
Verified customer This comment was posted by a verified customer. Learn more

We would simply like the company to STOP calling us. Multiple members of our team have told them we are not interested and asked them to remove us from their call list yet they persist. At this point we are receiving 3-5 calls daily from them trying to solicit our business. We are NOT interested.

S
S
S. Gerlach
,
Verified customer This comment was posted by a verified customer. Learn more

I regularly get complaints to my business that "That's Great News" has contacted them and offered to put their recent ad or news coverage that has appeared in our magazine "***" (recently changed name from ***) on a plaque. Often, the first contact is an email from "That's Great News" with a "proof" of the plaque. Admittedly, in small fine print the company says it is "not affiliated with ***." But that doesn't change the fact that these prospects then call us to find out what's going on and why they're getting this offer. Nor does it change the fact that "That's Great News" is using our copyrighted material to make this offer. We simply wish them to cease and desist from using our magazine as a trolling ground. And stop using our copyrighted material. Just take us off your list, please!

F
F
F. Stracke
,
Verified customer This comment was posted by a verified customer. Learn more

That's Great News has been soliciting my advertising clients, making them aggravated, annoyed, and upset. As a small business and local magazine (***), I take pride in making sure my clients are well taken care of and treated with respect, and this company has unnerved them with endless calls and emails that they didn't ask for. To the point that they are questioning advertising with me. I've worked hard to earn my clients and build my business and don't deserve for them to try to profit off of my work. They should be ashamed of themselves. The need to remove all of my clients from their database. Immediately.

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News That's Great News has been contacting our clients in ***e to reproduce our advertisements for them

That's Great News has been contacting our clients in ***e to reproduce our advertisements for them. I've left now two messages with their CEO stating that our clients are contacting us directly and complaining of the sales tactics this business is taking to sell their product. We want our magazine and our clients to be removed from their emails and phone calls. This is causing confusion in the marketplace and is negatively affecting our brand. Our two requests to their CEO have gone unanswered.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News This company sent a plaque to an office that I am not located

This company sent a plaque to an office that I am not located. I do not even know how they got that address. Then they sent me a bill for the item, which again was sent to an office I don't work at. I was told by an employee at the company that it was a mistake and she would remove the billing but I have continued to receive invoices. This whole situation has caused problems at my job

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News That's Great News has been soliciting my advertising clients, making them aggravated, annoyed, and upset

That's Great News has been soliciting my advertising clients, making them aggravated, annoyed, and upset. As a small business and local magazine (***), I take pride in making sure my clients are well taken care of and treated with respect, and this company has unnerved them with endless calls and emails that they didn't ask for. To the point that they are questioning advertising with me. I've worked hard to earn my clients and build my business and don't deserve for them to try to profit off of my work. They should be ashamed of themselves. The need to remove all of my clients from their database. Immediately.

Read full review of That's Great News
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News We are a media outlet based in ***

We are a media outlet based in ***. This company has been harassing our customers trying to sell them their plaques using OUR articles and OUR pictures as well aw OUR logo. Clients call us confused thinking we're in cahoots with "That's Great News", thinking we're the ones trying to up-sell them and requesting we stop contacting them. This is damaging to our reputation. We are in a small, tight-knit community and word travels fast. We've emailed and called the company several times to tell them to stop trying to poach our clients, to no avail. Such a blatant infringement on copyrights can't possibly fall under "fair use". We are seeking that the company CEASES TO TRY POACHING OUR CLIENTS.

Read full review of That's Great News
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News That's Great News keeps contacting by advertisers/clients/contacts as soon as my magazine goes online with unsolicited messages for them to

That's Great News keeps contacting by advertisers/clients/contacts as soon as my magazine goes online with unsolicited messages for them to purchase plaques of their features for $289. They make it sound to the clients like *** Online is somehow affiliated with them. We are NOT! I have left a voicemail, emails them 3x and NO response. I have asked them nicely to stop as my clients are getting upset with these unsolicited messages and they have nothing to do with my business. They literally message them within hours of the magazine being published. It needs to stop, and I thought was actually by order of the governor, something that could be fined right now. It if continues I am contacting my attorney to file legal action.

Read full review of That's Great News
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News I work for a Property Owners Association and we publish a small magazine online for our homeowners

I work for a Property Owners Association and we publish a small magazine online for our homeowners. This company harasses us DAILY with emails and multiple phone calls for different individuals featured in our publication so they can sell them a plaque. I have told them numerous times to stop, and it continues. It has gotten so bad that I will be publishing an article warning my readers about them, apologizing for this behavior and I have to modify my publication to not include contact information so that my contributors are not harassed. We also clearly have a disclaimer that our material may not be reproduced, so not only are they harassing our business and contributors, but this is copyright infringement. Beware if you publish a magazine or newspaper!

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News This company aggressively targets those who are featured in my organization's magazine and tries to sell laminated versions of the articles in

This company aggressively targets those who are featured in my organization's magazine and tries to sell laminated versions of the articles in the magazine (which is a violation of copyright). The company continues to call and email even after the individuals request them to stop (which is contrary to *** and *** anti-spam laws). In some instances, the company continues to harass people the magazine has featured for several years, despite requests to not contact them anymore. Clients often think That's Great News is associated with the magazine, and the magazine's relationships and brand have been negatively affected (lots of clients directly contacting me to complain). I have also contacted the company myself and asked them to stop contacting anyone associated with our magazine. I did not receive a response.

Read full review of That's Great News
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News I regularly get complaints to my business that "That's Great News" has contacted them and offered to put their recent ad or news coverage that

I regularly get complaints to my business that "That's Great News" has contacted them and offered to put their recent ad or news coverage that has appeared in our magazine "***" (recently changed name from ***) on a plaque. Often, the first contact is an email from "That's Great News" with a "proof" of the plaque. Admittedly, in small fine print the company says it is "not affiliated with ***." But that doesn't change the fact that these prospects then call us to find out what's going on and why they're getting this offer. Nor does it change the fact that "That's Great News" is using our copyrighted material to make this offer. We simply wish them to cease and desist from using our magazine as a trolling ground. And stop using our copyrighted material. Just take us off your list, please!

Read full review of That's Great News
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News The organization, That's Great News, located in ***t, owned by Robert R***, is soliciting members of our organization who are published

The organization, That's Great News, located in ***t, owned by Robert R, is soliciting members of our organization who are published in the magazine, ***. They have emailed several of our members selling plaques with our company logo, photos, and written works of our members, in hopes that our clients presume they are purchasing plaques made by our organization. It is illegal to use copyrighted works or trademarks in the United States for selling products that are not of your own. Upon reaching out to the owner via email. We were told they did not agree that using our company logo and soliciting our members was an issue to them and asked if we'd like to enter into some financial agreement with them, which we REFUSED! We have alerted all of our members of the organization and advise online publications to do the same. ESPECIALLY those listed on *** Where I believe they are downloading information from illegally.

Read full review of That's Great News
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

That's Great News A company called "That's Great News" based at *** has been soliciting my customers by phone and

A company called "That's Great News" based at *** has been soliciting my customers by phone and email in a "harassing manner" according to them to purchase plaques showcasing editorial content published in my magazines (*** and the ***). Given that this is clearly copyright infringement (they are trying to profit from my intellectual property); I request the complaintsboard.com demands That's Great News stop these actions immediately. Please note that this is my second complaint for the same issue. I would also hope the Complaintsboard.com would pull their logo from That's Great News' website as this is clearly misleading. Please advise as to what action you take and I request a written apology from the owner of That's Great News to forward to my clients who have been bothered by his company's illegal, aggressive and harassing sales practices. Thank you, *** Owner

Read full review of That's Great News
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
That's Great News has left an official reply on this complaint.

That's Great News My husband was on the cover of the local newspaper, and I was very proud of him

My husband was on the cover of the local newspaper, and I was very proud of him. Thats Great News then contacted my husband (unsolicited), trying to sell him a plaque of his front page story.. Being a proud wife I wanted to purchase this for him. I reached out to the company to get more information, and see some mock-ups. I indicated that I liked the black metal kind and that I wanted to proceed with an order. A rep contacted me and sent me an invoice to review and a request for me to get back to them to confirm some details (shipping and credit card info). I did not email them back for two days because we had been busy moving my father-in-law into a nursing home. Despite not hearing from me, and me NEITHER FINALIZING NOR CONFIRMING my order, they shipped the order to an incorrect address (where we are not capable of taking delivery of the product). It is fraudulent to send an order when I did not have an opportunity to finalize the details of the order. This is predatory.

Read full review of That's Great News
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About That's Great News

Screenshot That's Great News
That's Great News is an innovative and cutting-edge online service that enables individuals, businesses and organizations to create and publish personalized news articles about their achievements, accomplishments and milestones. With its intuitive and user-friendly platform, That's Great News empowers its customers to promote their successes with engaging and professional news stories that capture the attention of their target audience.

What sets That's Great News apart from other services in its industry is its focus on delivering high-quality articles that read and look like real news. With a team of experienced journalists and editors, That's Great News ensures that every article is written with accuracy, detail and journalistic integrity. This means that customers can trust that their news articles will not only showcase their achievements in the best possible light, but they will also serve as a valuable marketing tool for their brand.

Using That's Great News is incredibly easy and straightforward. Customers simply provide the details of their achievement or accomplishment, select a template for their article, and submit their order. From there, the team at That's Great News takes care of the rest. They curate and craft a compelling news story, complete with photographs and quotes, that customers can then share on their website, social media, press releases or newsletters.

Overall, That's Great News is a game-changer for anyone who wants to promote their achievements but doesn't have the resources, time or expertise to do so. With its unbeatable combination of professionalism, customization and affordability, That's Great News helps customers stand out from the crowd and get the recognition they deserve.

Overview of That's Great News complaint handling

That's Great News reviews first appeared on Complaints Board on Mar 11, 2023. The latest review Spam calls was posted on Sep 6, 2023. The latest complaint I have ordered from this company in the past with no issues was resolved on Apr 06, 2023. That's Great News has an average consumer rating of 3 stars from 29 reviews. That's Great News has resolved 6 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. That's Great News contacts

  2. That's Great News phone numbers
    +1 (203) 649-4900
    +1 (203) 649-4900
    Click up if you have successfully reached That's Great News by calling +1 (203) 649-4900 phone number 0 0 users reported that they have successfully reached That's Great News by calling +1 (203) 649-4900 phone number Click down if you have UNsuccessfully reached That's Great News by calling +1 (203) 649-4900 phone number 0 0 users reported that they have UNsuccessfully reached That's Great News by calling +1 (203) 649-4900 phone number
  3. That's Great News emails
  4. That's Great News address
    900 Northrop Rd, Wallingford, Connecticut, 06492-1997, United States
  5. That's Great News social media
That's Great News Category
That's Great News is related to the Photo Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.