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DepositPhotos Customer Service

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Complaints20
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Depositphotos, Inc.

115 West 30th Street, Suite 1110B
New York
New York
United States - 10001

Customer Support Phone Numbers

1800 980 8759(USA & Canada) 1 0
1800 919 0271(India) 1 0
+1 954 990 0075(USA & Canada) 1 0
+44 870 820 0052(United Kingdom) 1 0
+43 720 884 523(Austria) 1 0
+357 22 007 448(Cyprus) 1 0
+420 255 790 503(Czech Republic) 1 0
+33 977 556 771(France) 1 0
+49 305 683 700 540(Germany) 1 0
+39 294 751 656(Italy) 1 0
+48 223 970 136(Poland) 1 0
+351 308 801 869(Portugal) 1 0
+7 495 118 1676(Russia) 1 0
+34 911 436 796(Spain) 1 0
+90 850 390 2134(Turkey) 1 0
+380 990 624 570(Ukraine) 1 0
+86 277 919 4051(China) 1 0
+55 614 042 1191(Brazil) 1 0
+52 554 770 7750(Mexico) 1 0
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DepositPhotos Complaints & Reviews

Depositphotos / be careful

Em
Oct 26, 2017

If someone doesn't know, I am here to warn you. So the problem is that when you try their free trial, they won't notify you that this needs to be renewed, they do it by themselves and charge you. They don't ask for your permission, they just need nothing to get your money, that's all. So if...

Depositphotos / Auto renewal scam

El
May 18, 2016

I was a member in the past and was not planning to use DepositPhotos in the future. My subscription ended and I went to another website. But then I noticed a charge and found out that DepositPhotos automatically renewed my subscription! I immediately contacted customer service and told...

Depositphotos / Depositphotos have rooked me out of $483

Ka
Jun 17, 2014

Depositphotos have charged my card for 7 months $483 without my knowledge and for a service which I did not use. It was not made clear to me when I signed up that I was actually going to be paying a monthly subscription. There is also no obvious "cancel" button. When I signed up to depositphotos, I...

Depositphotos.com / Skrill subscription not working

Ja
Jun 03, 2014

Hi, On May 7, I signed up for an account, selected Monthly subscription and paid 99 USD with Skrill. It said "You have paid 0 USD with Skrill" and I still couldn't download anything, no plan activated. I called the tech support and they said that they were sorry and it was a Skrill...

Depositphotos Inc / They will charge you every month without your knowledge

Me
May 20, 2014

It was not made clear to me when I signed up that I was actually going to be paying a monthly subscription EVERY MONTH. There is also no obvious "cancel" button. When I signed up to Depositphotos, I thought I was purchasing access for ONE MONTH. There is nothing written anywhere on the...

Depositphotos / They will not stop charging you

Me
May 12, 2014

I chose this company due to price - what a massive mistake!It was not made clear to me when I signed up that I was actually going to be paying a monthly subscription.There is also no obvious "CANCEL" button. When I signed up to depositphotos, I thought I was purchasing access for "A...

Depositphotos / Depositphotos is an online scam

May 08, 2014

On 1st April I have received an email with a 15% discount promo code" from depositphotos.com" I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method. Invoice No. '- S-1340921 Note: I have everything screen-shots, invoice, payment info and...

Depositphotos / Total Fraud

May 07, 2014

I was charged a monthly subscription fee three months in a row without any notification or my agreement. In January I signed up for Depositphotos monthly $69 subscription and after I had downloaded the photos I needed I stopped visiting the website.A few days ago I realized that they had...

Depositphotos / Charged me for nothing, please help

May 03, 2014

I have subscribed for their so called "free" offer where they stated I can try their service for free. Nevertheless, they still charged my credit card after 5 DAYS not 7 days and did it automatically without any notice or emailing me I could understand that they could have probably set some...

Depositphotos / Terrible customer service and a horrible experience

Apr 27, 2014

I tried the company out and when I wanted to cancel my subscription. The subscription auto renewed a day early so I sent an email asking for them to cancel my subscription. After they sent me back bad directions on how to cancel it myself. I sent them another email asking them to just do...

Depositphotos / Depositphotos is a Fraud!

Er
Apr 19, 2014

Last month I purchased 150 credits pack, I have only used 12 of 150 credits but on Friday when I logged in into my account I found no credits available to my account. I asked live support (Robin) for help and she said "There is nothing I can do for you, write to [email protected]" only...

Depositphotos / Depositphotos is a well designed scam

Apr 09, 2014

Depositphotos is dangling free trial subscription, a new affiliate and promo code as lure. I have subscribed for their so called "FREE" offer where they stated I can try their service for free. Nevertheless, they still charged my credit card after 5 days and did it automatically without any...

Depositphotos / Depositphotos Turned into Scam.

Na
Apr 09, 2014

I have been using depositphotos for purchasing graphics and images for years. It is only when we start to request friends to join depositphotos new affiliate program, then we smell something is fishy! We have signed up for a new affiliate program and got a verification email from...

Depositphotos / Fraudulent misrepresentation

Apr 06, 2014

Blocked My Account without any reason depositphotos is dangling a new affiliate and discount coupon as lure. On 1st April I've received an email with a 15% discount promo code" from depositphotos.com I have signed up and subscribed for 100 images per day which they charged me $560.15...

Deposit Photos / Fraudulent charges to my credit card

Dw
Mar 26, 2012

I authorized one time purchase for $19.00 with Deposit photos. I have had the following unauthorized charges and they just keep coming: This charge to my card was correct… 3.2.12 $19.00 THE FOLLOWING ARE FRAUDULENT 03.05.12 $19.00 03.07.12 $19.00 03.11.12 $19.00 03.13.12 $19.00 03.26.12...

Depositphotos.com / Stay away from these scam artists

Nu
Feb 23, 2012

I deposited $100 into my account, added 200 photos to my lightbox only to discover their web site won't let you buy a lightbox like all other photo sites. One has to download each file one at a time. Tech support said that functionality, even through there are buttons on their site to...

Depositphotos.com / No access to downloads

Kr
Jan 13, 2012

I had difficulties with this company a year earlier, but the issue was eventually resolved and I decided to give them one more chance, so I signed up for a monthly subscription of 5 image downloads per day per month. BIG MISTAKE!!! Every few days I have no access to my download allotment...

Depositphotos.com / Will not be volunteering any more money to them

Kr
Sep 02, 2011

They give a free trial subscription that I ended up not even using and they are REALLY quick on the billing and don't offer refunds. I thought I had the day to cancel but they had already billed by the time I woke up. The stock selection is ok I guess, but I'm just not a fan of...

Depositphotos.com / Trial Subscription

So
Aug 25, 2011

depositphotos.com has sly way of getting some money out of you. It all seems fine and dandy when you sign up for their 7 day free trial and are directed to login to your paypal account for a invoice with $0 billing on the foot of it. However, give it a week and they'll surely pull $59...

Depositphotos.com / I wish I had never done a trial subscription

Co
Aug 08, 2011

Do not give your billing information to this company!!! They will never stop talking money from your account -- even three months after cancelling a trial subscripting, they are still pulling $59.00 from my PayPal account every month! Each time I have complained to the company as well a...