Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Photo Services Shutterstock
Shutterstock

Shutterstock review: No response after sending me a photocopy of proof of ownership ( 1 comment)

J
Author of the review
3:11 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was a Shutterstock contributor for over a year with a clean record. On April 29, 2025, my account was suspended for alleged copyright infringement. I immediately submitted multiple outtakes from the same photoshoot, full EXIF data, and a clear explanation showing I own the content.

They never replied. Two months passed. I followed up multiple times. Nothing.

Shutterstock is treating contributors with zero respect. They profit from our work, then ignore us like we don’t matter. I demand a clear response, not silence.

#Shutterstock #UnfairTreatment #SupportCreators

Confidential Information Hidden: This section contains confidential information visible to verified Shutterstock representatives only. If you are affiliated with Shutterstock, please claim your business to access these details.

Shutterstock - No response after sending me a photocopy of proof of ownership - Photo 1
Shutterstock - No response after sending me a photocopy of proof of ownership - Photo 2
Shutterstock - No response after sending me a photocopy of proof of ownership - Photo 3
View 0 more photos
More
Send message
Copy link
Report
1 comments
Add a comment
A
A
Ajmal Shah
US
1 comments
Send a message
Nov 14, 2025 8:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My assets are lying in pending status since long. Not says they need more time for evaluation for data marketplace. How long this evaluation process will be completed. I am holding further uploads till pending assets are cleared.
https://submit.shutterstock.com/portfolio/pending/photo

More
Copy link
Report

More Shutterstock reviews & complaints

Shutterstock - Terrible company! 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shutterstock - Can't cancel plan 16
Shutterstock - auto-renewal/cancellation 5
Shutterstock - unauthorized debit 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shutterstock - Unauthorised credit card charges
Shutterstock - Can't cancel plan
Shutterstock - email received
Shutterstock - Shutterstock Account Termination: A Refugee's Dilemma Amid War
Shutterstock - Unethical behaviour
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shutterstock - will let my 6,000+ follower know that shutterstock is a scam 1
View all Shutterstock reviews and complaints

  1. Shutterstock Contacts

  2. Shutterstock phone numbers
    1300 136 849
    Click up if you have successfully reached Shutterstock by calling 1300 136 849 phone number 6 6 users reported that they have successfully reached Shutterstock by calling 1300 136 849 phone number Click down if you have unsuccessfully reached Shutterstock by calling 1300 136 849 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling 1300 136 849 phone number
    100%
    Confidence score
    Australia
    8800 100 6408
    Click up if you have successfully reached Shutterstock by calling 8800 100 6408 phone number 1 1 users reported that they have successfully reached Shutterstock by calling 8800 100 6408 phone number Click down if you have unsuccessfully reached Shutterstock by calling 8800 100 6408 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling 8800 100 6408 phone number
    100%
    Confidence score
    Russia
    +1 (800) 040-1382
    Click up if you have successfully reached Shutterstock by calling +1 (800) 040-1382 phone number 0 0 users reported that they have successfully reached Shutterstock by calling +1 (800) 040-1382 phone number Click down if you have unsuccessfully reached Shutterstock by calling +1 (800) 040-1382 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +1 (800) 040-1382 phone number
    India
    +1 (866) 663-3954
    Click up if you have successfully reached Shutterstock by calling +1 (866) 663-3954 phone number 0 0 users reported that they have successfully reached Shutterstock by calling +1 (866) 663-3954 phone number Click down if you have unsuccessfully reached Shutterstock by calling +1 (866) 663-3954 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +1 (866) 663-3954 phone number
    USA & Canada
    +1 (646) 419-4452
    Click up if you have successfully reached Shutterstock by calling +1 (646) 419-4452 phone number 0 0 users reported that they have successfully reached Shutterstock by calling +1 (646) 419-4452 phone number Click down if you have unsuccessfully reached Shutterstock by calling +1 (646) 419-4452 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +1 (646) 419-4452 phone number
    International
    +44 208 068 3593
    Click up if you have successfully reached Shutterstock by calling +44 208 068 3593 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +44 208 068 3593 phone number Click down if you have unsuccessfully reached Shutterstock by calling +44 208 068 3593 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +44 208 068 3593 phone number
    100%
    Confidence score
    United Kingdom
    +64 32 887 039
    Click up if you have successfully reached Shutterstock by calling +64 32 887 039 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +64 32 887 039 phone number Click down if you have unsuccessfully reached Shutterstock by calling +64 32 887 039 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +64 32 887 039 phone number
    100%
    Confidence score
    New Zealand
    +43 800 802 006
    Click up if you have successfully reached Shutterstock by calling +43 800 802 006 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +43 800 802 006 phone number Click down if you have unsuccessfully reached Shutterstock by calling +43 800 802 006 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +43 800 802 006 phone number
    100%
    Confidence score
    Austria
    +32 80 026 230
    Click up if you have successfully reached Shutterstock by calling +32 80 026 230 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +32 80 026 230 phone number Click down if you have unsuccessfully reached Shutterstock by calling +32 80 026 230 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +32 80 026 230 phone number
    100%
    Confidence score
    Belgium
    +33 186 651 418
    Click up if you have successfully reached Shutterstock by calling +33 186 651 418 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +33 186 651 418 phone number Click down if you have unsuccessfully reached Shutterstock by calling +33 186 651 418 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +33 186 651 418 phone number
    100%
    Confidence score
    France
    +49 800 724 5983
    Click up if you have successfully reached Shutterstock by calling +49 800 724 5983 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +49 800 724 5983 phone number Click down if you have unsuccessfully reached Shutterstock by calling +49 800 724 5983 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +49 800 724 5983 phone number
    100%
    Confidence score
    Germany
    +39 800 596 870
    Click up if you have successfully reached Shutterstock by calling +39 800 596 870 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +39 800 596 870 phone number Click down if you have unsuccessfully reached Shutterstock by calling +39 800 596 870 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +39 800 596 870 phone number
    100%
    Confidence score
    Italy
    +31 208 085 151
    Click up if you have successfully reached Shutterstock by calling +31 208 085 151 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +31 208 085 151 phone number Click down if you have unsuccessfully reached Shutterstock by calling +31 208 085 151 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +31 208 085 151 phone number
    100%
    Confidence score
    Netherlands
    +34 900 839 776
    Click up if you have successfully reached Shutterstock by calling +34 900 839 776 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +34 900 839 776 phone number Click down if you have unsuccessfully reached Shutterstock by calling +34 900 839 776 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +34 900 839 776 phone number
    100%
    Confidence score
    Spain
    +41 800 002 684
    Click up if you have successfully reached Shutterstock by calling +41 800 002 684 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +41 800 002 684 phone number Click down if you have unsuccessfully reached Shutterstock by calling +41 800 002 684 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +41 800 002 684 phone number
    100%
    Confidence score
    Switzerland
    +90 850 390 2820
    Click up if you have successfully reached Shutterstock by calling +90 850 390 2820 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +90 850 390 2820 phone number Click down if you have unsuccessfully reached Shutterstock by calling +90 850 390 2820 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +90 850 390 2820 phone number
    100%
    Confidence score
    Turkey
    +86 400 659 1231
    Click up if you have successfully reached Shutterstock by calling +86 400 659 1231 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +86 400 659 1231 phone number Click down if you have unsuccessfully reached Shutterstock by calling +86 400 659 1231 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +86 400 659 1231 phone number
    100%
    Confidence score
    China
    +852 58 085 149
    Click up if you have successfully reached Shutterstock by calling +852 58 085 149 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +852 58 085 149 phone number Click down if you have unsuccessfully reached Shutterstock by calling +852 58 085 149 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +852 58 085 149 phone number
    100%
    Confidence score
    Hong Kong
    +81 345 405 927
    Click up if you have successfully reached Shutterstock by calling +81 345 405 927 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +81 345 405 927 phone number Click down if you have unsuccessfully reached Shutterstock by calling +81 345 405 927 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +81 345 405 927 phone number
    100%
    Confidence score
    Japan
    +65 31 638 417
    Click up if you have successfully reached Shutterstock by calling +65 31 638 417 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +65 31 638 417 phone number Click down if you have unsuccessfully reached Shutterstock by calling +65 31 638 417 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +65 31 638 417 phone number
    100%
    Confidence score
    Singapore
    +82 808 221 327
    Click up if you have successfully reached Shutterstock by calling +82 808 221 327 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +82 808 221 327 phone number Click down if you have unsuccessfully reached Shutterstock by calling +82 808 221 327 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +82 808 221 327 phone number
    100%
    Confidence score
    South Korea
    +54 115 078 9715
    Click up if you have successfully reached Shutterstock by calling +54 115 078 9715 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +54 115 078 9715 phone number Click down if you have unsuccessfully reached Shutterstock by calling +54 115 078 9715 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +54 115 078 9715 phone number
    100%
    Confidence score
    Argentina
    +55 800 878 1022
    Click up if you have successfully reached Shutterstock by calling +55 800 878 1022 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +55 800 878 1022 phone number Click down if you have unsuccessfully reached Shutterstock by calling +55 800 878 1022 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +55 800 878 1022 phone number
    100%
    Confidence score
    Brazil
    +56 224 053 557
    Click up if you have successfully reached Shutterstock by calling +56 224 053 557 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +56 224 053 557 phone number Click down if you have unsuccessfully reached Shutterstock by calling +56 224 053 557 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +56 224 053 557 phone number
    100%
    Confidence score
    Chile
    +57 800 755 0159
    Click up if you have successfully reached Shutterstock by calling +57 800 755 0159 phone number 2 2 users reported that they have successfully reached Shutterstock by calling +57 800 755 0159 phone number Click down if you have unsuccessfully reached Shutterstock by calling +57 800 755 0159 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +57 800 755 0159 phone number
    100%
    Confidence score
    Colombia
    +52 155 4169 3932
    Click up if you have successfully reached Shutterstock by calling +52 155 4169 3932 phone number 1 1 users reported that they have successfully reached Shutterstock by calling +52 155 4169 3932 phone number Click down if you have unsuccessfully reached Shutterstock by calling +52 155 4169 3932 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +52 155 4169 3932 phone number
    100%
    Confidence score
    Mexico
    +1 (212) 714-9777
    Click up if you have successfully reached Shutterstock by calling +1 (212) 714-9777 phone number 0 0 users reported that they have successfully reached Shutterstock by calling +1 (212) 714-9777 phone number Click down if you have unsuccessfully reached Shutterstock by calling +1 (212) 714-9777 phone number 0 0 users reported that they have UNsuccessfully reached Shutterstock by calling +1 (212) 714-9777 phone number
    More phone numbers
  3. Shutterstock emails
  4. Shutterstock address
    350 Fifth Avenue, 21st Floor, New York, New York, 10118, United States
  5. Shutterstock social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2025
  7. View all Shutterstock contacts
Shutterstock Category
Shutterstock is ranked 2 among 55 companies in the Photo Services category
#01 iStockPhoto iStockPhoto #02 Shutterstock Shutterstock #03 Photobucket Photobucket #04 Shutterfly Shutterfly #05 DepositPhotos DepositPhotos

Most discussed Shutterstock complaints

No response after sending me a photocopy of proof of ownership
1
(opinions to this review)
Shutterstock Alternatives
Printerpix 63 reviews Snapfish 93 reviews Mom365 / Our365 19 reviews PictureME Photography 74 reviews Lifetouch 276 reviews