Shoppers Drug Mart / unethical behaviour



I would like to file a complaint about the bad customer service that I received today when I called the number that I was provided with through the email I received confirming my online order. I was calling because even though I was nottified that my order had arrived, no package was to be found at my house.

A lady called Laishaina L. whose identification number is 101882 answered my call and was very rude for most of the phone call. I am very disapppointed in the service that I received since I myslef make it a point to always speak respectfully, even in frustrating situations. I would strongly recommend that Laishaina L. receive some guidance as to how to speak respectfully to customers.

Thank you.
Camille M-P

Mar 19, 2019

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