Thursday, Aug 28 at least 20 attempts to contact store from 11 AM to 2.30 PM letting phone ring 20 or more times with no answer. I hope nothing serious is wrong and that communication will be restored shortly. I need to renew prescriptions.
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Have been getting prescriptions at the Drug Store at Greenbank Mall 250 Greenbank Road for over 25 years. This drugstore has recently been taken over by Shoppers Drugmart. I submitted 16 prescriptions from the Doctor to cover me until December on 6 sheets on the 16th of June . Copies of the prescriptions were made. Over the next month and a half I received some drugs off the list. In November when I needed a refill I was told I had no refills. Copies were taken to the store to show that I had submitted the prescriptions. The clerk rudely told me I never submitted the prescriptions implying that I was lying when I insisted. If she had been polite and admitted there was an oversite I would have understood and thought nothing of it. Instead I have taken my business elsewhere.