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Shoppers Drug Mart

Shoppers Drug Mart review: Rude staff, bad customer service

D
Author of the review
4:38 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I have never been so rudely accosted at a Shoppers Drug store before today. I arrived at cash and asked if a checkout was open and the employee said only for cash. She was very rude about it and suggested I complain to head office, I asked for her name. She removed her name tag and refused to give me her name. She then practically threw me out of the store.

Now, if she has been getting hasselled by customers all day about having to use self checkout, I BLAME HEAD OFFICE FOR HER ATTITUDE. it wasn't a very pleasant experience and I'm considering moving our RX'S to Rexall. We can still get customer service at cash there. Shame on you.

Desired outcome: Better customer service .

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  1. Shoppers Drug Mart Contacts

  2. Shoppers Drug Mart phone numbers
    Click up if you have successfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number 1 1 users reported that they have successfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number Click down if you have unsuccessfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number 8 8 users reported that they have UNsuccessfully reached Shoppers Drug Mart by calling +1 (800) 746-7737 phone number
    Customer Care
  3. Shoppers Drug Mart emails
  4. Shoppers Drug Mart address
    243 Consumers Rd, Toronto, Saskatchewan, M2J4W8, Canada
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  6. Stan
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    Aug 17, 2026
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Shoppers Drug Mart Category
Shoppers Drug Mart is ranked 8 among 48 companies in the Drug Store category