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Shoppers Drug Mart

Shoppers Drug Mart review: Pharmacy

D
Author of the review
4:02 pm UTC

I was given a buzzer that would buzz whenever my prescription was ready. I sat there in pain for an hour! People who came in after me were getting their prescriptions so I went up to the counter. They said that my prescription had been ready for a while. They said they buzzed me but it never did! The buzzer malfunctioned so I never got notified that my medication was ready. They knew I was waiting in the store but never made an attempt to find me. I sat there for an hour in pain while I was sitting in a chair directly next to the pharmacy. They could all see me there. What a disgrace. I am so upset. Your employees need to be better. I'm good at my job, they should be too. Don't let this happen to anyone else.

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