ShopGoodwill review: not being answered with my messages. about item # [protected]

I have a beef! With goodwill easter seals mn there was some brick stix that went off on 12/13/18 with no bids that I really really wanted to buy for my grandson so I could put him together some building toys for christmas. Me and him look at things on your site a bunch and he really wanted them. I had an emergency and had to leave my home that evening and missed the auction end. Most of the time I wait till the last minute to bid bettering my chance of winning. Anyway there was no bids received on them. At the time the item # was [protected]. I messaged them the next morning early before they even opened to see if I could purchase them then and they sent me a message and said they we're going to re-list them and that they would be re-listed for 3 day's so pretty much her words was, keep looking. Well they listed them for 7 day's instead of 3 like they said.. I was needing them before christmas so that was pretty much shot. Why couldn't they just sell them to me in stead of re-listing them. I have the message proving that they said it would be relisted for 3 day's. I have left them at least 4 or 5 messages since then and they will not reply to me. I am on your site most of the day and evening and I shop there as well. You all need to hire people that care about other people and takes care of them as well, i'm not trying to get something for nothing. It's very up-setting to be ignored. My beef is nobody bid on them the first go around I sure don't see any harm to sell them if they don't sell. Plus do what they say that they will do and list them for 3 day's, not 7 I am very displeased with them!