Orvis Anglers And Outdoor Enthusiasts Reviews and Complaints

Latest Reviews and Complaints

Torben of RU

Sep 01, 2017 7:24 am UTC

Orvis I will not return

My experience with them was terrible. They sent me a wrong item instead of what I ordered. They said that my item was no longer in stock. Then why did I find it out after receiving something I don't need, not before you shipped it? Why do you make decisions for me without notifying me?
I don't need it and they refuse to take it back and refund. They were very rude to me and didn't try to help.

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How responsive is Orvis's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

decisions experience help item notifying ordered refund rude shipped stock

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Orvis has received 1 complaints on ComplaintsBoard. The first reported case, I will not return, was published on Sep 1, 2017, and the most recent complaint, I will not return, was posted on Sep 1, 2017.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Orvis Legit?

Orvis earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Orvis to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Orvis is known for their high standards and safety. If you're thinking about dealing with Orvis, it's wise to check how they handle complaints.

We found clear and detailed contact information for Orvis. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Orvis.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Orvis.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Orvis and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Orvis.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

We conducted a search on social media and found several negative reviews related to Orvis. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.