Orvis Anglers And Outdoor Enthusiasts Reviews and Complaints

Latest Reviews and Complaints

Torben of RU

Sep 01, 2017 7:24 am UTC

Orvis I will not return

My experience with them was terrible. They sent me a wrong item instead of what I ordered. They said that my item was no longer in stock. Then why did I find it out after receiving something I don't need, not before you shipped it? Why do you make decisions for me without notifying me?
I don't need it and they refuse to take it back and refund. They were very rude to me and didn't try to help.

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How responsive is Orvis's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

decisions experience help item notifying ordered refund rude shipped stock

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Orvis has received 1 complaints on ComplaintsBoard. The first reported case, I will not return, was published on Sep 1, 2017, and the most recent complaint, I will not return, was posted on Sep 1, 2017.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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