ShopGoodwill review: working pioneer pl-200 direct drive turntable, damaged when shipped.

Won shopgoodwill internet bid for Pioneer PL- 200 Direct Drive Turntable. Paid for item August 1st 2019. Received Turntable damage in shipping August 8th, 2019.
Spoke with ecommerce department in Iowa City where merchandise was shipped,
Sent notifications to ecommerce manager Don Clark with pictures stating item
Had been damage.
Mr. Clark communicate that a email notice with a printable return shipping label would be sent to my email address. Mr. Clark sent this notice at least three times
with me calling back and forth to verify printable label was attached. For some
reason this process did not happen, and I was not able to contact ecommerce
manager.
I would like a printable label sent to my email address, so I can ship damage turntable back to Goodwill to complete a full refund. Attached are pictures
of damage Pioneer Turntable. Complain Ticket ID#2678801- Product ID#
[protected]-Order ID#[protected]

Regards,
Jeffery Taylor
[protected]@att.net

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