ShopeeFlawed items and lousy customer service from 四會市霍甲文化傳媒有限公司

Q Nov 24, 2020 Review updated:

I want to complain about this China seller on Shopee Singapore that sell lousy products.

The China seller uses live stream to sell jade and gemstones! It operates as hujiachuanmei. Sg and is known as 四會市霍甲文化傳媒有限公司.

This lousy channel sell lousy chipped pearls of inferior quality and have the cheek to say that it is direct factory sales!

Design is old fashioned, dated and the pearls drop off in no time!

I asked the host who is known as Kai 凯 about why the pearls are substandard, and he humiliated and insulted me live on air in the channel!

He claimed that if I am not happy, he will refund me from my own pocket and literally yelled at me to get out from his channel and not obstruct his business!

This rude seller only sells to his regulars at cheap prices and digs at other users, selling them inferior quality items and hurling insults at him!

Do not understand why some of the buyers still call him a "national treasure" when he is obviously a "national disgrace"!

Do not buy from hujiachuanmei. Sg 四會市霍甲文化傳媒有限公司, otherwise known as 霍甲文化珠寶翡翠!

Lousy products with lousy service and attitude from the host Kai 凯!

Responses

  • Al
    Alicia.TaiTai Dec 03, 2020

    霍甲文化翡翠 Is very rude to on their Shopee Live and ignore all their customers and tell them to contact their Facebook to make purchases!

    How come like that?

    Trying to poach Shopee customers?

    4 Votes
  • Ra
    Rabbit_J Dec 04, 2020

    @Alicia.TaiTai This channel is the only one having problems with Shopee and asking all the customers to go to Facebook to buy stuff!

    Need to pay with PayPal and charge $12.90 for shipping!!! What nonsense is this??

    Other channel still operating and this host Kai says that Shopee takes 13% profit margin from them and all that which is why must PayPal?????

    Ridiculous!!!

    No PayPal how to pay??? Somemore have others say that PayPal easy to get hacked!

    1 Votes
  • Ma
    MaliceWu03 Dec 03, 2020

    Shopee Singapore is dreaming!

    This store keep broadcasting on Shopee Live but not selling to customers, and keep announcing to customers to contact them to be given Facebook Live link to transact outside Shopee!

    Why Shopee want to allow this to happen? M
    Ban those buggers la!

    7 Votes
  • 12
    1234jjy Dec 02, 2020

    霍甲文化翡翠直播代購 IS A SCAM company on Facebook and Shopee Singapore trying to con buyers to buy their lousy jade pieces!

    They won’t send you the items and they will also keep asking you to pay via WeChat pay!!!

    Scammers!

    They used to sell on Shopee Singapore, but now they want to bypass Shopee and sell via Facebook!

    They still switch on their Shopee LIVE and tell the Shopee buyers to contact their customer service for link to Facebook to deal!!!

    Shopee Singapore not doing anything to ban their account for getting customer to transact outside Shopee.

    Do not fall for the trick, their host, Kai 凯the panda national treasure is a scheming one! All the sweet talk is nonsense! He just wants to sell you a lousy piece of substandard cracked jade at high prices!!!

    The 14k gold they sell is all gold plate and colour fade very easily!

    Lousy pearl jewellery all drop easily, and they will tell you to use super glue to glue back!

    Lousy shop with lousy attitude!

    Buy from them only if you want to experience being scammed!

    6 Votes
  • Al
    Alicia.TaiTai Dec 03, 2020

    @1234jjy 凯凯 the host steals the pearl and jade jewellery from their sellers to give potential buyers as free gift 福利!

    Your free gifts are all loots from others!

    Careful that karma comes knocking on your door!

    4 Votes
  • Ba
    BabyLilyOMG Nov 30, 2020

    Scam seller want to ask people to deal on Facebook instead of Shopee!

    Rude and arrogant seller on the live on Shopee and ignore everyone, asking us to buy on Facebook!

    What happens if your jade got chip or quality issue?

    Comments

    5 Votes
  • Ra
    Rabbit_J Dec 04, 2020

    @Alicia.TaiTai 霍甲文化翡翠 have been asking people to transact out of Shopee platform? Is this even allowed? They show on Facebook live and want payment via PayPal?

    Why is Shopee allowing this to happen?

    2 Votes
  • Al
    Alicia.TaiTai Dec 03, 2020

    @MaliceWu03 I bought pearl jewellery from this 霍甲文化翡翠 before. The pearl drop until cannot find, the smaller crystals also drop!

    Inferior quality stuff

    2 Votes
  • Ma
    MaliceWu03 Dec 03, 2020

    @BabyLilyOMG They can simply ignore you, transact outside Shopee at your own risk! They using other methods to collect money, which mean you bear the responsibility if anything happened!

    To be safe, don’t buy from this lousy channel 霍甲文化翡翠直播代購!

    4 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.