Shell Gas Stationpaid for gas did not receive

T Oct 29, 2018
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a verified customer
Verified customer

Today Monday October 29 at around 345 pm I stopped at the shell gas station at Southport& Emerson in Indianapolis and purchased with MasterCard five dollars in gas and two dollars for chips and I was puzzled why did the cashier ask me for the last four digits on the card but I went on out to pump the gas and the pump would not work so I went back in and asked did he put the gas on pump seven and he said no pump two and I said well I'm on seven and he looks and says well that guy on two must have pumped your gas and I went and asked the guy why I don't know but asked him if he pumped five in gas he said no the he just used his card and that he was confused at what I was telling him so I go back in the store and tell the cashier that guy sated no he didn't and I said look I paid for gas on pump seven if he put it on a different pump and somebody else pumped it does that mean I'm just screwed out of my money and he say sorry can't help me so I just got screwed out of the money and no gas that's crazy and I'm furious its a darn shame the such a big name in the industry would conduct Buisness so poorly and I want my gas that I paid for and don't like giving people I don't know my credit card numbers

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