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Sheetz

Sheetz review: Received ice cold food a hour after canceling my order

D
Author of the review
8:09 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order through Sheetz. Was told it would be delivered at 7 pm. 7:15 I called and was told it had been done since 6:30. I canceled the order knowing it was going to be cold. They said it would be taken care of and my card would be credited. At 8 pm, my order was delivered ice cold. Called asheetz and was told it wasn't their problem, it was door dash. They lost a loyal customer.

Desired outcome: None needed, I'm done using Sheetz.

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    Jun 22, 2026
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Sheetz is ranked 93 among 103 companies in the Retail Stores category

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