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Sheetz

Sheetz review: Paid but didn't get any food

R
Author of the review
9:45 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I used the self checkout. There was an error with my mto ticket. Stood in line. There was an error when cashier scanned it and had to call a manager. Manager took awhile (that's understandable) manager finally came, I bounced between registers. They scanned everything but scanned the wrong Mto ticket (it wasn't my ticket, I guess I paid for the other guy at the register) They said they'd have to redo it. It has been 20 minutes, I just couldn't wait any longer. So I left, paid for someone else's food and never got mine. Whatever. Never an apology. My food was ready, it was waiting, I paid, just let me take the food.

Desired outcome: Do whatever, I'm not coming back. I had the Sheetz card since 2016, it just went to crap after the lockdown in 2020.

Update by Raleighguy
Apr 23, 2022 10:18 am UTC

This was Dixie Forest, not the location I selected. That's my fault. Sorry for the confusion.

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