Sheetz review: online ordering then picking up drive thru

I ordered our food online. I was told before when I did that, for drive thru..just drive up to the second window. So this is what we have been doing. Noone comes to the window, we honked the horn, and then a girl comes to the window and tells us we have to go back to the first window to pay. There was a car back there so we ended up going in to pay and get food. Then we are told we have to tell someone where you order that we are there for a pick up from an online order.

We have had no success with online ordering and pick up in drive thru. This is our third attempt and each time, we have to go inside