Shawwrongful billing though I paid the bill

I signed up for shaw cable service in 2014 for a friend. When he couldn't pay, I called shaw to cancel, returned the equipments and paid the outstanding balance of $185.84. They ended up not recording the payment and sent me to collections. I talked to them back and forth several times and told them that I paid this balance when I returned the equipments and paid for my shaw bill at the retail store in the mall. They still claimed that I did not pay the bill and are requiring me to pay the balance. Shaw is so rich but behave like slum lords. They are so unprofessional with their documentation/record keeping and scam you off every penny. Now I am stuck with a collection bill and a payment to make. I can't wait for Canada to bring other competing internet/cable providers like they have in the states. These people need to be audited and sent back to accounting school.


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    bill3888 Apr 12, 2016

    they forced me into a separate account for my RV even though we take the box from the house on weekends...its unreal to pay for 2 services when you can only use one at a or the other is not in use at one time..criminal!!! now I pay double since I already spent tons of money buying the equipment from them...I have no choice but to pay thru the nose...I sent a complaint to the CRTC

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