The complaint has been investigated and
resolved to the customer's satisfactionResolved Shaw Flooring — warping bubbling
resolved to the customer's satisfaction
I installed shaw laminate flooring in my entire first floor of my house. Kitchen, sunroom, family room, 1st floor bedroom. Within 1 week it started bubbling, peeling, cracks. It is the most horrible product I have ever purchased. The company sent "independent inspector" - that is paid by them - who has determined it is the "moisture" level of my house or surface exposure. I told the sales people that I have 2 large dogs, 3 small kids, and my two elderly parents that live with me and that I needed the most durable product that exists. This product cannot withstand an extremely small (less than one inch diameter spot) of water for 5 minutes. So - if doing dishes and carrying a pot you are drying to the cabinet to put away - you cannot let a drop of water hit the floor for if you do and do not immediately wipe up - the floor will expand. Oddly though - there is even bubble spots in the bedroom area where there has never been one drop of water. You cannot clean it -
I have an armstrong laminate in my basement - for over 3 years now - kids play there - dogs run in from outside there - never one problem. DO NOT PURCHASE SHAW LAMINATE!