Sears review: their people that answer the phones are like robots

Out 2 weeks ago and he said dryer was repaired. It ran for 3 days. I called back in and the first available appt. Was today july 14th between 8-12. The same 2 techs showed up and said that they replaced a pulley belt. The dryer ran for one load of clothes and is once again doing the same thing, which is beep... Nothing else. The tech won't call back. The next available appt. Is july 23rd and I am totally disgusted with sears. I have filed a complaint with the bbb. Their people that answer the phones are like robots! When you complain they finish their call with, "is there anything else I can help you with today?" yes! Fix my darn dryer!