SBI Credit Cardcollection agent ran away without submitting my bill!

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a verified customer
Verified customer

I have recently shifted to Gurgaon from Delhi. I had a outstanding bill of my credit card. I tried to drop a cheque but there are no ATMs in Gurgaon which have cheque drop box. I received a call from SBI regarding my bill payment. I asked him to come to me and collect the cash money. SBI executive came and collected the cash bill as 10200.00 Rs and he told me that he will deposit the money by today. Its been more than 1 month and when I contacted SBI customer care they said he hasn't submitted the bill ans its not their responsibility. I need to pay my bill again.


  • Pr
    Prabhu Sep 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    The SBI credit card is one of the worst card service in India

    0 Votes
  • Mv
    M.Vivekanandan Oct 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,

    I am one of the valued customers of State Bank of India, Bharathidasan University, Tiruchirapalli.

    I am holding SBI card No. [protected]. For the past 9months no statement was received either to my office or residence address. Not even I was informed of the payment
    due to SBI card over my mobile phone No. [protected].

    The change of address that I have intimated more than half a dozen times could not be taken care of by the SBI card personnels. Most of the persons working in customer care
    office hardly know any of the programmes lauched by SBI Card as well as the rules and regulations. Except a few all are callus in handling customers. Their replies are very evasive
    and not pointed.

    Please make immediate arrangement to send statements periodically to the new address or through e-mail address or SMS to my mobile phone.

    New Address:

    Prof. M.Vivekanandan
    Director of Bioscience and Research
    Vivekanandha College of Arts and Sciences for Women
    Elayampalayam, Tiruchengode,
    Namakkal - 637 205.
    Ph. No. [protected], [protected]

    E.Mail id: [protected]

    I can not be hanging on to customer care office every time for terminal amount to be paid by me. The SBI card cheques are also not collected periodically especially from the
    collection box maintained by SBI, Tiruchengode, Namakkal Dt. Tamilnadu. Nobody tries to help the SBI Card customers. If this is continued, customers will lose interest in SBI Card.

    Thanking you


    0 Votes

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