Sam's Club review: Towing never called me or anything

Yesterday 7/30/2026 My car broke down in G St and hunting park in Philadelphia I called the emergency department and they assigned a towing truck to pick up my car at 12.40pm the towing truck never showed up and called back to find out what up and they told me that they will be at the place in 15 minutes 4.00 pm I have to tow my car with my friend truck to a mechanic. I'm very upset with this situation unhappy with Sam's
My name is Nestor Morales phone number is [protected] what we going to do for this issue