Saks Off 5thitem shipped to the wrong address twice

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a verified customer
Verified customer

My order is shipped to the wrong address (different from what I had in my shipping address). And I called, they said the courier returned my item to the Saks off 5th warehouse. 3 days later I received an email saying my item is shipped to the 'corrected' address, which is also wrong! I understand this is black friday and there are large volume orders to process. But this is such a rookie mistake. It's unbelievable.

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