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CB Department Stores Saks Fifth Avenue Instore and Online"25%" off sale
Saks Fifth Avenue

Saks Fifth Avenue review: Instore and Online"25%" off sale

J
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6:41 pm EDT
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WOW, what a terrible experience I have had with this company_absolutely HORIBLE Customer service - ONLINE and INSTORE.

I went into the Location in Camarillo California, Purchased a very expensive suit and the next day, the ONLINE Sale for 25% off happens ON my suit purchased. - I asked the Manager in the store for assistance, and they wouldn't even speak with me - they had a clerk tell me they cannot honor the sale - said it would happen over the weekend ? I see it all online now! - Sadly, I purchase the suit and need to have it fitted/tailored. - or i would return it! -what happened to keeping your local customers happy? Why wouldn't you have a sale that is honored instore and online at the same time?

Then when I went to call the "corporate office" to see if I can get assistance, and all i was sent weas to a call center in the Philippines, and offered NO Help or any manager i can speak with. What a joke! I will NEVER order from your company again - ALL BUY's BEWARE - this is not a friendly business and doesn't care for their customers.

Desired outcome: I would like to have my suit credited for the additional 25% off sale ONLINEPlease contact me at 818-585-9710Thank youJustin Duganne

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