Saks 5th Avenuis saks store racist?

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First of all we are a family from Egypt, with “Arabic and Muslim” Names, we were visiting NYC for the 9th times during the last 15 years, my elderly son, 21 years old, a grade 5 medical student was shopping @ Sakes last Wed 09th of Nov, with a friend, the main cause for this visit was to return a jacket which was purchased from Saks by him 2 days ago, as he didn’t have the receipt of the jacket, the salesman refused the refund, then he purchased a shoe and paid it in cash; at that time he has a bag with the jacket he bought 2 days ago, of course without the security tag, and the shoe with the receipt. At the ground floor, they checked some scarf, my son select one, and looked for his friend, to has his advice, he didn’t find him around, text him, and he replied that he went outside the store to smoke a cigarette, at that time my son was near the front door with the cloth bag in the LT. hand, phone and the scarf in the RT. hand, what he did was just passed the the sensor detectors, HE DIDN’T OPEN THE DOOR, but this was enough to set up the alarm off. The worse scenario was about to start, 2 security staff came in a second, literally attacked him, pulled him into a closed room, he told me that he was so confused, don’t believe what happened, took the scarf from his hand, and check the bag, asking about the Jacket receipt. At that time the manager came and ask about his name, and nationality. My son was ordered to take off his shoe, subjected to thorough frisking, and took his phone. Unfortunately, he was shocked and was not able to communicate in a good English or even start a logic argument with these people .The police was called and he escorted to the police station, the officer told him that he checked the surveillance camera that showed clearly that he didn’t left the shop with the scarf, and moreover, they handled to him the bag with the shoe and the Jacket which they claimed he stole it. We didn’t know anything about these events until mid-night, as we couldn’t contact him. With the help of wonderful people at the court he was dismissed Thursday at 2 PM, the condition of disposition was: one day community service, and the Judge order it to be done in Egypt. Our flight back home was 6.30 PM, so we left just in time to catch our plan, as a family this was the first time to have such situation either in our country or abroad, even we never been in a police station or a court room before. Till know my son is so disturbed and depressed he refused to go to his collage, he didn’t deserve what happened and as he told me, if he was an American citizen, nothing was happened and he was not humiliated and sent to jail for nearly 24 hours.

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