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Safeway review: store employee behavior issue - safeway store number:414 ph. 425.775.4154

H
Author of the review
11:42 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

On 10/25/19 approx. 7:50 pm during self check out.
I had two packs of cakes and I scanned both. After that I realized I made a mistake. I wanted just one, so I asked the person at the self check out station to cancel one of them. She came and canceled it. Then she realized she canceled wrong one, so she scanned it back, and took the cake with her. After I scanned my last item, I looked at the screen and noticed that I was still charged two cakes, so I called her again. It apparently made her very upset. She came to me, and she breathed a BIG sigh right next to me, then canceled. I said thank you, but she said nothing and left. How rude she was. I didn't do anything wrong. Her behavior is very inappropriate. The most of stations were vacant, so I didn't see she was so very busy. She may had a bad day. HOWEVER, it is not my business. Her attitude toward her customer is not acceptable. She was white female and was wearing her eyeglasses.

Update by hdatek
Oct 25, 2019 11:44 pm UTC

On 10/25/19 approx. 5:50 pm during self check out.
I had two packs of cakes and I scanned both. After that I realized I made a mistake. I wanted just one, so I asked the person at the self check out station to cancel one of them. She came and canceled it. Then she realized she canceled wrong one, so she scanned it back, and took the cake with her. After I scanned my last item, I looked at the screen and noticed that I was still charged two cakes, so I called her again. It apparently made her very upset. She came to me, and she breathed a BIG sigh right next to me, then canceled. I said thank you, but she said nothing and left. How rude she was. I didn't do anything wrong. Her behavior is very inappropriate. The most of stations were vacant, so I didn't see she was so very busy. She may had a bad day. HOWEVER, it is not my business. Her attitude toward her customer is not acceptable. She was white female and was wearing her eyeglasses.

Update by hdatek
Oct 25, 2019 11:46 pm UTC

It was 10/25/2019 5:50 pm, not 7:50 pm. Just wanted to make it clear so that they know who the employee was.

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