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Safeway

Safeway review: Employee misconduct/ accused me of stealing, and grabbed my shopping bag!!!

K
Author of the review
5:14 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Last night, I visited the Safeway on Olympic Dr. in Clearlake, Ca around 7pm. After shopping for 45 min., I stood in line to PAY for my groceries. During my wait, the manager, as well as several employees were LOUDLY describing me, and 2 other people in the store that they suspected of shoplifting. When it was my turn to pay, an employee rudly walked up and grabbed my reusable shopping bag from my cart and said "oh don't forget these, let me help you unload your bag" and proceeded to open my EMPTY bag and turn it upside down. Then tossed it to another employee who was waiting to help bag my items, that I PAID FOR. She never apologized, and told me to get a [censored]ing job as I walked out with my FULLY PAID FOR groceries!

This is not the first time I've been treated poorly at this Safeway, but it is the 1st time I've had an employee blatantly grab MY PERSONAL PROPERTY and attempt to dump non existing stolen items from inside my bag! Absolutely unacceptable and I expect this to be delt with immediately! I have already contacted an attorney regarding this incident and will be be filing charges immediately!

Desired outcome: I'd like the employee to be fired, as well my entire purchase $98.81 to be refunded, due to the complete embarrassment I was subjected to!!!

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