Safeway review: Customer service - returns

On 8/20/21 @ 2:15 p.m., I tried to return an unopened bottle of Glen Oak strawberry yogurt drink because the bottom had begun to bulge. The expiration date on the bottle was 9/18/21. I purchased it on 8/14 or 8/15. I threw out the receipt since I DID NOT KNOW the yogurt would go bad. The person at the counter, female, petite, dark red hair (I don't know her name) would not allow me to return it because I did not have a receipt. I told her I had scanned my Safeway card during the purchase and tried to hand it to her. She absolutely refused to help me w/o a receipt. She did not offer to call a manager. She said I had to take the product. I told her no and had to leave the store I was so angry and frustrated. So now you have my money and my purchase. The "customer service" desk must be the "Safeway service" desk now. I rarely return items. When I do, it is for good reasons. I have returned items to this store w/o a receipt with no problems and have been asked for my Safeway card. I have been shopping at this store since 1991 but never again. She is a horrid representative for your store and has been since she was hired. She's not the only one, just the worst among the bad ones.
The store is 840 Village Center Dr., Colorado Springs, CO 80919.