Safeway reviews and complaints 1
View all 1082 complaintsSafeway - Ceiling in aisle 6
I was shopping at the South Gate Safeway 100A-5015 111 St NW, Edmonton: 780-438-8045 on November 16 2020 and I got scared when I was shopping. I looked up and noticed the ceiling was leaking water. One of the roof sections were sunken in and it looked like it was going to burst. I ran over to the cashier and told an old white woman. I completed my shopping and went back to the same cashier.
As I was checking out I asked her if she told someone, she said yes, they know about it, I said OMG it looks scary. Is anyone going to repair it and she began to be rude about it. I just changed the subject right away as I was tired and wanted to avoid making it a big deal.
As a customer I think it is vital to report this and ensure someone fixes this before people get hurt and product gets damaged. A manager didn't even come and thank me for reporting it or even acknowledged me. It was a very awkward situation. Please look into this ASAP
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